东莞招聘

This position is responsible for managing the day to day activities in support of our products and services at the customer site and ensuring the customer is satisfied with the performance of our products.

The Account Manager is responsible for but not limited to:

Work closely with cross functions

Focus on the customers of SGM

Well draft and execute the business plan following company strategy and policy

Build up and maintain the good relationship with the customers

Well manage the site service teams

Well manage the monthly receivables

Key challenges (in first 6 – 12m):

Defend the business at existing customers

Expand the new business at existing customers

Expand the new business at new Global and Local OEMs

Core Responsibilities:

Maintaining core business values in Ethics, Safety, and Environment.

Timely delivery of quality products.

Oversee Demand Forecasting, Order and inventory control, Feedback to technical and Manufacturing online results and future expectations with products.

Support customer’s day to day operations through regular attendance of customer production, quality, and engineering meetings.

Ensure product performance and quality is monitored on a regular basis.

Feedback to Technical and Manufacturing resources to answer customer queries, troubleshoot ongoing technical concerns, and communicate current production results.

Maintenance of the Performance Coatings Business Quality and Environmental managing systems as they relate to their account.

Conducting consistent, professional, quality practices while servicing customers in a manner that is superior to the competition.

Anticipating and resolving customer technical issues in a responsive and effective manner.

Demonstrated ability to rationalize, prioritize and adapt to a dynamic environment.

Develop and maintain open communications between the account team, the customer and manufacturing.

Utilization computer and organizational skills to manage supply, forecast, and business metrics, generate reports / presentations for the customer.

Understand the role of all products and look for ways to bring new products or processes into the site for better productivity and profitability.

Lead, mentor and develop team members.

Team member’s performance reviews. Assist them in setting and achieving goals.

Administration of company personnel at their customer site.

Coordinate visits by management and product personnel to best utilize their time and meet customer requirements.

8 years’ sales and/or project management experience at OEM T1 supplier at least

5 years working experience at JV company at least

Knowledge & Skills (functional competences and capabilities):

Familiar with paint shop process

Familiar with body coating system

Familiar with QM system

Well communication and leadership competence

Fluent English in writing and speaking

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