东莞招聘

?Analyzes and recommends customer credit limits based upon credit scores.

?Analyzes output from fraud detection system and makes recommendation for further investigation.

?Interacts with credit card companies to manage credit charge-backs.

?Negotiates down payment with customers and HP sales staff to allow customer to purchase above their credit limit.

?Analyzes and researches customer’s receivables account delinquency and determines the type of communication method to facilitate payment.

?Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.

?Recognizes trends for non- payment and resolves issues by engaging internal partners.

?Initiates the dispute resolution process with internal HP partners and follows issue and ensures resolution for HP and customer.

?Analyzes at-risk customers and recommends account strategies to prevent delinquencies

Education and Experience Required:

?First level university degree with a focus in business or economics recommended or equivalent experience.

?Typically 0-1years of experience.

Knowledge and Skills:

?Good written and verbal communication, negotiation, and conflict resolution skills.

?Basic accounting knowledge.

?Good problem solving skills.

?Familiarity with computers.

?Basic prioritization skills.

?Basic understanding of HP’s order management process.

?Basic understanding of HP’s dispute management process.

?Basic understanding of collection processes and financial concepts.

?Basic influence skills.

惠普公司（HP Inc.）致力于创新技术缔造美好生活。通过我们的打印机、个人电脑、移动设备、解决方案和服务，惠普创造的科技新体验，妙不可言。有关惠普公司（纽交所交易代码：HPQ）的更多信息，请访问 *****************
如果您想加入到惠普大家庭，请您关注公众号“惠普官方招聘“惠普招聘团队为您准备了实时更新的职位信息、惠普员工故事分享、职场tips、惠普福利大揭秘、最新的行业信息，还有互动活动大礼等着你。我们在这里等着您 ！