东莞招聘

负责过滤和纯化产品的售前技术支持
1/ Aim of mission
？ Be the product expert in specific business area & conduct trials and demos specifically aimed at converting competitor business and establishing products in early stage development of customer processes
？ Be responsible for the technical support and sales development of the range of products & services in specified BA in cooperation with local sales team and management.
？ The position exists for all business areas and this job description covers all of those except CCM.

2/ Background knowledge and Skills required
？ Master’s degree in biotechnology, biochemistry or similar life science disciplines
？ 3-5 years of experience in Life Science Industry in process development
？ Proven skills of relevant process unit operations in cGMP Bioprocessing
？ Good Market Knowledge (Customers and Competitors)
？ Excellent written and verbal communication skills in English and Mandarin
？ Excellent teamwork skills and proven ability to also work with cross-functional teams without formal authority
？ Autonomy, Discipline, Focus, Customer Oriented and self-motivated
？ Good working knowledge with computer tools and programs

3/ Working Conditions
？ Requires extensive domestic and some international travel for training & meetings

4/ Situation in the structure
？ Reports to Product Application Manager, China Peer relations are Sales Managers, application specialists for regular business and other functions as needed

5/ Role Summary
？ Uses technical knowledge to qualify customer needs, assist/support customer requirements and shorten sales cycle
？ Support customers through hands-on trial support and optimization to enable customers to select the right product and achieve their expected results
？ Provide technical support to local sales team and help them qualify and close orders through established customer’s technical acceptance of the superiority of our products
？ Coordinate activities with Sales Reps
？ Gather and communicate information on customer product pipeline, market trends, applications and competitive activities to global Media Marketing Team
？ Contribute to the rapid growth and expansion of the portfolio consistent with SSB strategy and goals.

6/ Main Tasks
？ Conduct trials and demos at customer site to achieve intended results
？ Collaborate with process specialists to define the scope and acceptance criteria of trials
？ Build professional trial reports and present to customers
？ Support sales rep and process specialist to build added value proposals
？ Feed trial reports to product management and sales reps
？ Communicate competitor and customer information within the team
？ Act as a product expert in China

7/ Other
？ Quality Responsibility Operate with a high degree of professionalism and make high quality trial reports to create a higher technical perception of the company
？ Safety Responsibility To always act in a responsible manner to avoid risk to self or to the company

8/ Autonomy / Degree of responsibility
？ The holder of the position is responsible for success rate of trials and to maintain adequate trial samples and demo equipment in good condition

9/ Leadership
？ This position holder is a team member and individual contributor. General team working skill in cross-functional team is essential.

10/ Objectives/Targets
？ Achieve annual sales budgets as defined – both aggregate and business area/segment wise
？ Conversion of competitor products
？ Achieve successful acceptance of products in new processes

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