东莞招聘

Your Responsibilities

As a colleague in Helpdesk Support, you will:    

Attend to technical maintenance, resolving users' issues and computer troubleshooting – repairing or adjusting computers, laptops, keyboards, scanners, and other accessories;

Install and maintain the Lotus platform, and assist new users in using it;

Proactively monitor all systems/communications within a multi-location infrastructure;

Assist other coworkers and clients with specific issues relating to new installations, upgrades, maintenance, and misc. technical issues;

Document and enforce the corporate security policy;

Remotely troubleshoot connectivity issues;

Ensure the integrity and security of all networks and systems;

Monitor and maintain anti-virus systems, security updates, hotfixes, service packs, and patches;

Assist with semi-annual testing of our Disaster Recovery Plan.

PLEASE NOTE: The above is a summary of the most common or significant duties performed. Other similar, relevant work should also be assumed to be included.

    

The Skills We’re Looking For    

The ability to work independently;    

A good level of spoken English, in order to communicate remotely with people from many other countries;   

Experience with the Lotus platform is a plus; 

The ability to figure out solutions to technical problems that you may have never encountered before;

A working knowledge of scripting languages for server management would be a plus.

About us
Taking Quality Control Online
QIMA (formerly AsiaInspection) is a global leading quality control and compliance service provider that partners with brands, retailers and importers around the world to secure, manage and optimize their global supply chain.

QIMA performs Supplier Audit Programs, Product Inspections and Lab Testing. Clients from over 120 countries worldwide benefit from web-based mobile friendly account management, fast scheduling and highly competitive all-inclusive pricing.

Your Eyes in the Supply Chain!
Founded in Hong Kong under the name AsiaInspection, QIMA has 20 offices, over 2,700 employees from 60 nationalities and operates in over 85 countries. Need to contact us? Find an office next to you here.
In 2018, we have changed our name from AsiaInspection to QIMA, to better reflect our global coverage and the tech-enabled services we provide.

The company has invested heavily from the start in developing an industry-leading IT service infrastructure. This investment makes it easy for our clients to quickly and easily manage scheduling, access reports and gather supply chain intelligence online, via the web or QIMA Mobile Application.
It's a process designed for all supply chain professionals involved in sourcing, product quality and safety, supplier management and compliance. Within 48 hours of booking, an inspector or auditor is on the factory premises, compiling a detailed report available online, the same day as the inspection.
With over 2,000 inspectors and auditors classified by product range and account managers speaking over 20 languages, QIMA is Your Eyes in the Supply Chain!?

Commitment to Quality
All auditors and inspectors are trained a minimum of 100 hours per year and managed by quality control and auditing specialists to ensure compliance with international standards ISO9000 and SA8000.
QIMA is a member of the International Federation of Inspection Agencies, is ISO 9001:2008 certified, CNAS accredited, and AQSIQ licensed – you can learn more about our accreditations here.

Our Corporate Values
QIMA services rely greatly on the quality of our people. That is why we have carefully defined, developed and fine-tuned over the years the values that we want our staff to embody and promote. Among them are putting client first, enforcing integrity and growing our people.

关于QIMA(原名AsiaInspection)
QIMA是全球领先的产品质量控制服务供应商，与***国际品牌及零售商建立合作关系。
服务覆盖全球, QIMA以提供供应商工厂和社会责任审核、产品检验及实验室测试服务来保障国际贸易与消费者安全。
QIMA致力于不断引进***以提供***服务给我们的客户。我们拥有2,700名来自60多个不同国家的员工，他们的出色表现确保我们优秀的服务品质。如果您希望加入一个优秀的国际化团队并大展才能，就来加入我们吧！

我们的价值理念
在QIMA，全员贯彻的8条价值理念指导着我们的一切工作。“客户第一”、“诚信正直”和“从简择优”是其中3个最被AI 员工认同和贯彻的价值理念。请登陆http://www.qima.com/corporate-values阅读详细信息，并确保您在申请我们的职位之前理解和认同这些价值理念。

我们为你提供
我们是一家正在快速成长的企业，员工是我们的财富。我们将向您提供匹配你优秀工作表现的丰厚薪酬。快加入QIMA吧，您将有机会在快速发展和国际化的工作环境中成长并大展拳脚！