东莞招聘

Responsibilities:

? To Participate in and contribute to a high performing Customer Service Team and Customer Account Support Team

? To build and maintain strong customer satisfaction through industry leading quick response times as well as honest and qualified responses to all customer requests and inquiries

? To handle quotations and customer orders pertaining to Satair’s products including timely follow up on quotations, orders and backorders

? To support Sales and Finance in collection of Accounts Receivables

? To handle customer claims including timely handling of returned/ rejected goods from customers

? To maintenance and development of customer records and service quality level

? To positively participate in the promotion of cross and up-selling strategies towards growth accounts

? To participate in back-up arrangements in support of absence by other Customer Service Executive colleagues

? Any other reasonable requests from the HO Customer Service Management team

Qualifications Requirements:

? Attention to detail

? Ability to and willingness to work under pressure

? Good dispute resolution and negotiation skills

? Service minded

? Good communication skills

? Cooperative and flexible

? Inter-cultural understanding

? Attitude supportive of Satair values

       FESCO，中国人力资源行业创始者，中国500强企业。为全球在华万余客户提供全方位人力资源解决方案,包括人事福利外包、招聘测评、外籍人服务、专业外包、专业咨询等。
    北京外企服务集团有限责任公司（FESCO）成立于1979年，是我国人力资源服务行业具有开创意义的***家企业。经过近40年发展，外企集团已经发展成为一个以人力资源外包服务为主，涉及旅游会展、文化传媒、房地产物业等相关领域的企业集团。