东莞招聘

职位描述：

Job description:

1. Handle all BPO business including making bidding strategy, KPI, contract, standards, processes etc.

2. Plan & establish operational solution, management standard, working processes, aftersales policies. Adjust strategy according to business situation.

3. Manage daily operation, keep optimizing performance.

4. Analyze daily, weekly, monthly report, decipher data and enhance all perspectives of repair center performance base on project management.

5. Lead team, provide necessary training and guidance, cultivate management skills and sense of customer focus.

6. Communicate with liaison of BPO, make sure relationship in good maintenance.

Qualification:

1. Bachelor degree or above, major as computer, automation, mathematics preferable.

2. 5+ years overseas after-sales & repair center management experience, with respective certificate preferable.

3. Team management experience, proficient in KPI, daily operation, risk management, survey etc..

4. Excellent data analysis skills, master in Excel.

5. Pressure handler, work with priority and efficiency professionally.

6. Extraordinary leadership, excellent in team management and external & internal communication.

7. Proficient English skill in speaking and writing.

8. Can handle long term business travel.

深圳市万普拉斯科技有限公司（以下简称 “OnePlus”）由创始人刘作虎带领一群热爱科技和产品的年轻人于2013 年创立，以“不将就”为信仰，致力于与世界分享品质科技，为用户提供高质量、高性能的软硬件服务，打造***的安卓旗舰机。公司总部位于深圳，在深圳、南京和印度海得拉巴设有研发中心，市场版图覆盖亚洲、北美、欧洲的三十多个国家和地区。