Service Segment Management
中国惠普有限公司
- 公司规模:10000人以上
- 公司性质:合资(欧美)
- 公司行业:计算机软件
职位信息
- 发布日期:2017-12-01
- 工作地点:北京-朝阳区
- 工作经验:10年以上经验
- 职位月薪:1.5-2万/月
- 职位类别:客服主管
职位描述
职位描述:
Job description:
? Manage gross spend to meet financial goals
? Deep dive labor, material, call center cost and help CPM find opportunity of cost reduction
? Work with AP teams on budgeting plan to ensure AIR, business growth, cost saving initiatives, re-investment covered
? Define financial policy and process for field delivery to ensure all warranty & service related accrual & payment are compliant with rules
? Assist in defining new business model
? Financial closing and reporting
? BPO & payment management
? Collaborate with AP and country finance on financial analysis
Qualification:
1. More than 10 years of working experience in service operation or management area, sound knowledge about service process and business understanding.
2. Bachelor or master degree majored in business administration, computer science, etc.
3. Good communication skill
4. Hard working with teamwork spirit and can-do attitude
5. Good verbal and written English
Job description:
? Manage gross spend to meet financial goals
? Deep dive labor, material, call center cost and help CPM find opportunity of cost reduction
? Work with AP teams on budgeting plan to ensure AIR, business growth, cost saving initiatives, re-investment covered
? Define financial policy and process for field delivery to ensure all warranty & service related accrual & payment are compliant with rules
? Assist in defining new business model
? Financial closing and reporting
? BPO & payment management
? Collaborate with AP and country finance on financial analysis
Qualification:
1. More than 10 years of working experience in service operation or management area, sound knowledge about service process and business understanding.
2. Bachelor or master degree majored in business administration, computer science, etc.
3. Good communication skill
4. Hard working with teamwork spirit and can-do attitude
5. Good verbal and written English
职能类别: 客服主管
公司介绍
惠普公司(HP Inc.)致力于创新技术缔造美好生活。通过我们的打印机、个人电脑、移动设备、解决方案和服务,惠普创造的科技新体验,妙不可言。有关惠普公司(纽交所交易代码:HPQ)的更多信息,请访问 *****************
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如果您想加入到惠普大家庭,请您关注公众号“惠普官方招聘“惠普招聘团队为您准备了实时更新的职位信息、惠普员工故事分享、职场tips、惠普福利大揭秘、最新的行业信息,还有互动活动大礼等着你。我们在这里等着您 !
联系方式
- Email:pei-ying.li@hp.com
- 公司地址:利星行中心C座5层