E-comerce Specialist
舒适刀片(广州)有限公司上海分公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2017-12-07
- 工作地点:上海-长宁区
- 工作经验:3-4年经验
- 学历要求:专业培训
- 职位月薪:10-15万/年
- 职位类别:网店/淘宝运营 电子商务专员
职位描述
职位描述:
A WORD ABOUT US
Edgewell Personal Care
We are a global team of 6,000 visionaries, doers, and makers. Our portfolio of over 25 brands touches lives in more than 50 countries. Together, we re-imagine good mornings and endless summers, beauty and bonding, confidence and determination. From baby to body, Edgewell is passionate about making the little moments leading up to the big memories just a little bit easier. Simply, we aim to make the products that families rely on more inspired, more personal, and more trustworthy—so they can devote that much more energy to the people they care about most. We are re-imagining personal care.
At Edgewell Personal Care, we’re passionate about helping people be at their best when it matters most: whether preparing for a first date, practicing for the big game, or protecting your family on vacation. The Edgewell family of brands has a product for everyone -- with well-established brand names such as Schick® and Wilkinson Sword® men's and women's shaving systems and disposable razors; Edge® and Skintimate® shave preparations; Playtex®, Stayfree®, Carefree® and o.b.® feminine care products; Banana Boat® and Hawaiian Tropic® sun care products; Playtex® infant feeding, Diaper Genie® and gloves; and Wet Ones® moist wipes.
Roles & Responsibilities:
1. Liaises with Marketing team for brand guidelines and advice;
2. Reviews competitor's main campaigns & status;
3. Proactively communicates eCommerce sales and promotions activity with all internal teams
4. Commissions artwork design for e-commerce only promotions and advertising, and manages gift box / special packaging designs for eCommerce with Marketing inputs
5. Reviews flagship store performance data daily to assess design and instruct optimisation activity.
6. Communicates daily with eCOps to manage their workload and priorities, and ensures eCOps are engaging testing strategies for content, landing pages and promotions
7. Manages team communications for special consumer requests & issue tracking, and acts as a liaison with eCOps to work with or resolve consumers issues or complaints
8. Monitors the change of addresses (pre-shipping) OMS log with customer conversation log or wangwang, as well as CS discussions and service level standards
9. Completes stock creation forms and long descriptions, and manages refund approvals
10. Processes all PR forms and A&P accruals
Qualification:
1. Bachelor’s degree holder
2. Experience in Tmall, JD.com or Su Ning operations is a MUST
3. 3 years or more e-Commerce and digital marketing experience in China, preferable in FMCG industry
4. Good understanding of business requirements, IT solutions, Finance, Fulfillment, Logistics
5. Experience in working with global/regional cross-functional teams preferred
6. Strong analytical and problem-solving skills, creative and result-oriented
7. Excellent interpersonal, presentation and communication skills
8. Fluent in written English and Chinese
This is a fantastic role for someone who’s looking to achieve great results and make a direct impact on the business.
NOW TAKE THE NEXT STEP
If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please email an up to date CV along with your salary expectations to internationaltalent@edgewell.com
A WORD ABOUT US
Edgewell Personal Care
We are a global team of 6,000 visionaries, doers, and makers. Our portfolio of over 25 brands touches lives in more than 50 countries. Together, we re-imagine good mornings and endless summers, beauty and bonding, confidence and determination. From baby to body, Edgewell is passionate about making the little moments leading up to the big memories just a little bit easier. Simply, we aim to make the products that families rely on more inspired, more personal, and more trustworthy—so they can devote that much more energy to the people they care about most. We are re-imagining personal care.
At Edgewell Personal Care, we’re passionate about helping people be at their best when it matters most: whether preparing for a first date, practicing for the big game, or protecting your family on vacation. The Edgewell family of brands has a product for everyone -- with well-established brand names such as Schick® and Wilkinson Sword® men's and women's shaving systems and disposable razors; Edge® and Skintimate® shave preparations; Playtex®, Stayfree®, Carefree® and o.b.® feminine care products; Banana Boat® and Hawaiian Tropic® sun care products; Playtex® infant feeding, Diaper Genie® and gloves; and Wet Ones® moist wipes.
Roles & Responsibilities:
1. Liaises with Marketing team for brand guidelines and advice;
2. Reviews competitor's main campaigns & status;
3. Proactively communicates eCommerce sales and promotions activity with all internal teams
4. Commissions artwork design for e-commerce only promotions and advertising, and manages gift box / special packaging designs for eCommerce with Marketing inputs
5. Reviews flagship store performance data daily to assess design and instruct optimisation activity.
6. Communicates daily with eCOps to manage their workload and priorities, and ensures eCOps are engaging testing strategies for content, landing pages and promotions
7. Manages team communications for special consumer requests & issue tracking, and acts as a liaison with eCOps to work with or resolve consumers issues or complaints
8. Monitors the change of addresses (pre-shipping) OMS log with customer conversation log or wangwang, as well as CS discussions and service level standards
9. Completes stock creation forms and long descriptions, and manages refund approvals
10. Processes all PR forms and A&P accruals
Qualification:
1. Bachelor’s degree holder
2. Experience in Tmall, JD.com or Su Ning operations is a MUST
3. 3 years or more e-Commerce and digital marketing experience in China, preferable in FMCG industry
4. Good understanding of business requirements, IT solutions, Finance, Fulfillment, Logistics
5. Experience in working with global/regional cross-functional teams preferred
6. Strong analytical and problem-solving skills, creative and result-oriented
7. Excellent interpersonal, presentation and communication skills
8. Fluent in written English and Chinese
This is a fantastic role for someone who’s looking to achieve great results and make a direct impact on the business.
NOW TAKE THE NEXT STEP
If you’re looking forward to progressing your career with us, then we’re looking forward to hearing from you. Please email an up to date CV along with your salary expectations to internationaltalent@edgewell.com
职能类别: 网店/淘宝运营 电子商务专员
公司介绍
Edgewell Personal Care总部设立于美国,纽约证券交易所上市公司,产品行销135个国家。
“Edgewell”立志成为个人护理产品世界的创新挑战者。由自50多个国家的创新者和实干家组成的国际团队;拥有超过25个品牌的个人护理产品公司;我们始终处于创新的前沿,我们创造的一切都是倾心设计和用心制造的产品,为了让家庭更依赖让个人更信赖为人类健康增添福祉。Edgewell 拥有500+ 发明专利权,在日本/台湾市场份额表现出色。其中,除毛刀产品持续在中国市场份额表现出色,特别是Intuition(舒芙)系列产品深受中国消费者喜爱,成为中国消费者增强自信增添美丽不可或缺的美容必备工具。
香蕉船(Banana Boat)是中国消费者熟知的防晒产品品牌,也是全美热销防晒品牌,在美国,澳大利亚,墨西哥等国家市场份额表现出色。在中国市场高效快速发展的当下,Edgewell旗下 “香蕉船” 防晒系列产品正式进入中国市场。
Edgewell旗下众多品类包括:
? 剃须品类:Schick(舒适),Intuition(舒芙),Wilkinson Sword,Personna
? 美容护肤品类:Bulldog,Jack Black,CREMO
? 防晒品类:Banana Boat(香蕉船),Hawaiian Tropic
? 个人护理品类:Playtex,Carefree,o.b.
我们不断优化并持续在中国市场投资,创造具有竞争力的薪资福利和多层次培训体系,弹性工作时间,重视员工健康生活。如果你有创新思维,乐意面对挑战,尝试寻找人生新起点,请加入我们,共同成就属于彼此的光辉未来。
“Edgewell”立志成为个人护理产品世界的创新挑战者。由自50多个国家的创新者和实干家组成的国际团队;拥有超过25个品牌的个人护理产品公司;我们始终处于创新的前沿,我们创造的一切都是倾心设计和用心制造的产品,为了让家庭更依赖让个人更信赖为人类健康增添福祉。Edgewell 拥有500+ 发明专利权,在日本/台湾市场份额表现出色。其中,除毛刀产品持续在中国市场份额表现出色,特别是Intuition(舒芙)系列产品深受中国消费者喜爱,成为中国消费者增强自信增添美丽不可或缺的美容必备工具。
香蕉船(Banana Boat)是中国消费者熟知的防晒产品品牌,也是全美热销防晒品牌,在美国,澳大利亚,墨西哥等国家市场份额表现出色。在中国市场高效快速发展的当下,Edgewell旗下 “香蕉船” 防晒系列产品正式进入中国市场。
Edgewell旗下众多品类包括:
? 剃须品类:Schick(舒适),Intuition(舒芙),Wilkinson Sword,Personna
? 美容护肤品类:Bulldog,Jack Black,CREMO
? 防晒品类:Banana Boat(香蕉船),Hawaiian Tropic
? 个人护理品类:Playtex,Carefree,o.b.
我们不断优化并持续在中国市场投资,创造具有竞争力的薪资福利和多层次培训体系,弹性工作时间,重视员工健康生活。如果你有创新思维,乐意面对挑战,尝试寻找人生新起点,请加入我们,共同成就属于彼此的光辉未来。
联系方式
- Email:internationaltalent@edgewell.com
- 公司地址:地址:span长宁路88号长宁八八中心1301-1303室