东莞招聘

职位描述：
JOB RESPONSIBILITIES:
? Communicates with clients and UL employees in order to clarify information pertinent to the customer request. Prioritizes customer needs, determines any special requirements, and obtain required information and samples to open the project;
? Interfaces with other UL functional groups to ensure customer satisfaction;
? Responsible for the customers’ flow through the entire process;
? Partners with UL Engineering and Laboratory staff to address technical inquiries.
? Works with sales staff to formulate service quotes for new work orders. Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments;
? Understands the needs of customers, proposes to customers the complete range of UL services that can meet customers’ needs and benefit them;
? Assembles all required reports and documents to be sent to the client in a complete package, measures and monitors customer satisfaction through customer satisfaction reviews, follows up on concerns;
? Provide support to staff and customer by attending internal and external status calls and tracking of projects throughout entire cycle.

JOB REQUIREMENTS:
? Preferred university education in business administration or related discipline;
? Two to three years of customer service, sales experience with retailer is preferred;
? Strong written and verbal communication skills in order to interact with internal and external clients as well as prepare reports, correspondence, and presentations;
? Demonstrated ability to respond appropriately to customer needs;
? Demonstrated ability to successfully multi-task;
? Demonstrated ability to work effectively with a diverse team

作为全球应用安全科学专家，UL Solutions服务全球100多个国家和地区的客户，将产品安全、信息安全和可持续性挑战转化为客户的机遇。UL Solutions 提供测试、检验、认证（TIC），以及软件产品和咨询服务，以支持客户的产品创新和业务增长。 UL认证标志代表着高质量的性能和独立第三方认证，是我们赋予客户产品的广为认可的信任标识。我们助力客户创新，推出新产品和服务，驾驭全球市场和复杂的供应链，并以可持续和负责任的方式走向未来。

UL Solutions进入中国四十多年来，持续为中国制造商提供方便、快速、卓越的本土化检测认证服务，助力中国产品进入北美乃至全球市场。目前我们在中国设有12个分支机构以及苏州绿色高科技测试运营中心、广州产品安全实验室、广州检测科技实验室、东莞物联网检测实验室、上海检测服务实验室、深圳检测服务实验室、常州动力电池检测实验室和中山燃气具实验室共8个大型实验室，以及众多获得UL 认可的第三方合作实验室和客户实验室，服务于超过22,000家客户，为中国企业的全球化高质量发展提供与时俱进的创新安全解决方案。

随着中国经济迈入高质量发展的新时代，UL Solutions也在不断加大在中国本土实验室的投资和中国工程师团队的建设，将全球经验与本土需求深度融合，让我们的科学成为您的优势，通过守护安全、保护创新、推动可持续发展助力中国企业增强核心竞争力，实现高质量发展，提升中国品牌的信心和力量。

加入UL，您将获得：
1.五天八小时工作制，享受国家规定的加班补贴；
2.具有竞争力的薪酬体系：按国家规定缴纳五险一金，年底双薪，年度绩效奖金，年度调薪等；
3.丰富的员工福利：部分城市提供员工班车（广州、苏州等），额外的商业保险，员工旅游或公司团建，节假日福利，年度体检等；
4.超长假期：法定年假+公司提供的补充带薪年假及12天全薪病假；
5.团队氛围：扁平化的组织，人性化的管理，员工之间互助合作；
6.成长平台：业内技术大咖，一对一导师，丰富的线上线下培训课程（UL大学），国际化的工作环境，多元与包容的文化氛围。

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