东莞 [切换城市] 东莞招聘东莞IT-品管、技术支持及其它招聘东莞技术支持/维护经理招聘

Account Service Manager

中国惠普有限公司

  • 公司规模:10000人以上
  • 公司性质:合资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2017-11-13
  • 工作地点:上海-浦东新区
  • 工作经验:无工作经验
  • 职位月薪:2-2.5万/月
  • 职位类别:技术支持/维护经理  

职位描述

职位描述:
Job Description
Manage PC & Printer name key account support on:
1. Provides Service lifecycle management for HP PC & Printer name key account to delight our customers. Provide proactive account management on each phase of service lifecycle.
2. Support named major account E2E service delivery and TCE management, gain best class account experience.
3. Support sales bidding & post-sales support, to support sales for their business growth.
4. Handle Major Account hot case &complaint case.
5. Account product quality & AIR management
6. Develop name account service business
 
Location: Shang Hai

Experience & skill required:
- Bachelor's or Master's (graduate) degree in Physics, Electronics, Product Design, Computer Science or equivalent.
- At least 3 years' experience in service delivery of IT industry, Understand commercial & consumer personal system product business and service delivery
- Project management experience
- Clear and effective communication skills
- Creative and can logically simplify to solve complicated problems
- Good oral and written communication skills in both English and Chinese
- Open and positive attitude
- Ownership and leadership
- service regional management is preferred

职能类别: 技术支持/维护经理

公司介绍

惠普公司(HP Inc.)致力于创新技术缔造美好生活。通过我们的打印机、个人电脑、移动设备、解决方案和服务,惠普创造的科技新体验,妙不可言。有关惠普公司(纽交所交易代码:HPQ)的更多信息,请访问 *****************
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联系方式

  • Email:pei-ying.li@hp.com
  • 公司地址:利星行中心C座5层