东莞 [切换城市] 东莞招聘

Customer Service Representative(1 year contractor)

陶氏化学(中国)投资有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2017-10-23
  • 工作地点:上海
  • 工作经验:1年经验
  • 学历要求:本科
  • 职位月薪:0.8-1万/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:

Responsibilities

? Take ownership for customer order management. Work closely with customer, commercial team and internal supporting function teams to ensure on-time fulfillment of customer orders. Here is the main activities list:
? Facilitation on order entry and order process
? Work with supply chain and logistics to ensure on time delivery
? Collect and manage customer monthly forecast
? Manage distributor performance base on ordering and delivery standard
? Support product promotion, price adjustment, CR/DR activities base on business needs
? Coordinate on customer on time payment
? Handle customer complaints and etc.

Education required
? Bachelor degree

Experiences
? over 1 year working experience in customer service position. Multi-national company working experience is a plus.

Competencies
? Customer focus
? Strong business mindset
? Good interpersonal communication skills

? Proactive thinking and process thinking
? A good team player with high teamwork spirit

Key skills
? MRP system acquaintance, SAP knowledge is preferred
? Working knowledge on Microsoft office
? Fluent English writing and speaking

职能类别: 客服专员/助理

公司介绍

陶氏(NYSE: DOW)运用科学和技术的力量,不断创新,为人类创造更美好的生活。陶氏通过材料、聚合物、化学和生物科学,来推动创新和创造价值,全力解决当今世界的诸多重大挑战,如满足人们的诸多需求:新鲜的食物、更加安全和可持续的交通方式、更清洁的水、更高的能源效率、更耐用的基础设施、不断提升的农业生产效率,等等。陶氏以其一体化、市场驱动型的业务组合,为全球175个国家和地区的客户提供种类繁多的高科技产品和解决方案,应用于包装、基础设施、交通、消费者护理、电子、农业等高速发展的市场。2016年,陶氏年销售额为480亿美元,在全球拥有约56,000名员工,在34个国家和地区运营189个生产基地,产品系列达7,000多种。

联系方式

  • Email:fsiitop@dow.com
  • 公司地址:上海市浦东新区张衡路936号