Customer Service Representative(1 year contractor)
陶氏化学(中国)投资有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2017-10-23
- 工作地点:上海
- 工作经验:1年经验
- 学历要求:本科
- 职位月薪:0.8-1万/月
- 职位类别:客服专员/助理
职位描述
Responsibilities
? Take ownership for customer order management. Work closely with customer, commercial team and internal supporting function teams to ensure on-time fulfillment of customer orders. Here is the main activities list:
? Facilitation on order entry and order process
? Work with supply chain and logistics to ensure on time delivery
? Collect and manage customer monthly forecast
? Manage distributor performance base on ordering and delivery standard
? Support product promotion, price adjustment, CR/DR activities base on business needs
? Coordinate on customer on time payment
? Handle customer complaints and etc.
Education required
? Bachelor degree
Experiences
? over 1 year working experience in customer service position. Multi-national company working experience is a plus.
Competencies
? Customer focus
? Strong business mindset
? Good interpersonal communication skills
? Proactive thinking and process thinking
? A good team player with high teamwork spirit
Key skills
? MRP system acquaintance, SAP knowledge is preferred
? Working knowledge on Microsoft office
? Fluent English writing and speaking
职能类别: 客服专员/助理
公司介绍
联系方式
- Email:fsiitop@dow.com
- 公司地址:上海市浦东新区张衡路936号