Administration Officer (前台) - BJ
恒天然商贸(上海)有限公司
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2017-12-05
- 工作地点:北京
- 工作经验:1年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:0.8-1万/月
- 职位类别:前台接待/总机/接待生 行政专员/助理
职位描述
职位描述:
Facilities Management
To assist Facility Manager to establish and implement office facilities and administrative policies, procedure, and management system.
Be responsible for facilities performance and service delivery. Ensure all office facilities of HVAC, power, lighting, printers, visitor access system and etc. are well operated and maintained as per required standards.
Initial and implement annual facilities maintenance plan, and conduct periodic audit checking and ad hoc repairs.
Undertake office moves, adds and changes (MAC) tasks within office area as per the requests from BUs.
Play an integral role in local office expansion/relocation projects, providing strong ground support and co-ordination to demonstrate a strong administrative contribution to a successful project.
General Administration
Manage and maintain an efficient and professional office environment, ensuring all corporate standards and health & safety requirements are complied.
Overlook and as back up to ensure reception is covered at all times during office hours, and customer service is of a high standard and aligned with the Fonterra brand & image.
Be responsible for the delivery of all office administration services, including cleaning, pantry, green plants, stationery suppliers, mail, security access, pest control, meeting booking and event support etc. as per the aligned services levels and users’ expectation. And to ensure the office environment is clean, tidy and adheres to health and safety requirements.
Strictly follow corporate and global workplace standard/policy/practices and implement locally and to a high standard.
Vendor Management
Manage all external services vendors’ performance, and work with Procurement to negotiate contract terms and review KPIs.
Be responsible for all office supplies and services ordering, receiving and payment processing, in a timely and accurate manner.
Customer Service
Acknowledge and attend to all visitors to the office in a friendly and professional manner, notifying the appropriate member of their arrival and ensuring that they are signed-in and out of the office according to company guidelines
Be familiar with site health and safety requirements and work with Health & Safety Managers to ensure these are adhered to by employees and visitors
Ensure customer and employee queries are dealt with in an efficient, timely and professional manner
Demonstrate strong customer focus and customer service ethic to ensure visitors have a positive experience when visiting the Fonterra office
Staff Activity
To Organise or support staff activities on a regular basis to enhance employee engagement by aligning with head office standard, such as staff birthday celebration, birth given, team building, annual party etc.
Assist H&S committee to design and implement regular wellbeing program under the guidelines if required.
Other Functional Supports
Work with Fonterra’s preferred Travel Management Company (TMC) and send monthly travel reports with findings if any to each BU head, ensure comply with group standard if required.
To support international visitors of all information collection, reporting and local travel arrangement if required.
To assist the liaising with local tax bureau for branch office’s financial & tax matters, if required.
To assist corporate Legal Counsel for local entity business license application/renewal, if required.
To provide support for meeting and event co-ordination, including inspecting and booking venues, catering and ordering rental equipment, if required.
To provide remote operational support to BU regional / remote sales offices, Food Application Centres, or other corporate offices from temporary back up, services instruction to central purchase, if required.
任职要求:
University graduate
2 year corporate facilities services experience in both soft and hard area (office environment).
Basic office facilities equipment management and maintenance knowledge.
Services contract negotiation and vendor management skills.
Ability to deliver exceptional customer service
Proficiency in Microsoft Outlook, Word and Excel, Powerpoint
Strong organisational and planning skills
Logical thinking and analysis skill
Facilities Management
To assist Facility Manager to establish and implement office facilities and administrative policies, procedure, and management system.
Be responsible for facilities performance and service delivery. Ensure all office facilities of HVAC, power, lighting, printers, visitor access system and etc. are well operated and maintained as per required standards.
Initial and implement annual facilities maintenance plan, and conduct periodic audit checking and ad hoc repairs.
Undertake office moves, adds and changes (MAC) tasks within office area as per the requests from BUs.
Play an integral role in local office expansion/relocation projects, providing strong ground support and co-ordination to demonstrate a strong administrative contribution to a successful project.
General Administration
Manage and maintain an efficient and professional office environment, ensuring all corporate standards and health & safety requirements are complied.
Overlook and as back up to ensure reception is covered at all times during office hours, and customer service is of a high standard and aligned with the Fonterra brand & image.
Be responsible for the delivery of all office administration services, including cleaning, pantry, green plants, stationery suppliers, mail, security access, pest control, meeting booking and event support etc. as per the aligned services levels and users’ expectation. And to ensure the office environment is clean, tidy and adheres to health and safety requirements.
Strictly follow corporate and global workplace standard/policy/practices and implement locally and to a high standard.
Vendor Management
Manage all external services vendors’ performance, and work with Procurement to negotiate contract terms and review KPIs.
Be responsible for all office supplies and services ordering, receiving and payment processing, in a timely and accurate manner.
Customer Service
Acknowledge and attend to all visitors to the office in a friendly and professional manner, notifying the appropriate member of their arrival and ensuring that they are signed-in and out of the office according to company guidelines
Be familiar with site health and safety requirements and work with Health & Safety Managers to ensure these are adhered to by employees and visitors
Ensure customer and employee queries are dealt with in an efficient, timely and professional manner
Demonstrate strong customer focus and customer service ethic to ensure visitors have a positive experience when visiting the Fonterra office
Staff Activity
To Organise or support staff activities on a regular basis to enhance employee engagement by aligning with head office standard, such as staff birthday celebration, birth given, team building, annual party etc.
Assist H&S committee to design and implement regular wellbeing program under the guidelines if required.
Other Functional Supports
Work with Fonterra’s preferred Travel Management Company (TMC) and send monthly travel reports with findings if any to each BU head, ensure comply with group standard if required.
To support international visitors of all information collection, reporting and local travel arrangement if required.
To assist the liaising with local tax bureau for branch office’s financial & tax matters, if required.
To assist corporate Legal Counsel for local entity business license application/renewal, if required.
To provide support for meeting and event co-ordination, including inspecting and booking venues, catering and ordering rental equipment, if required.
To provide remote operational support to BU regional / remote sales offices, Food Application Centres, or other corporate offices from temporary back up, services instruction to central purchase, if required.
任职要求:
University graduate
2 year corporate facilities services experience in both soft and hard area (office environment).
Basic office facilities equipment management and maintenance knowledge.
Services contract negotiation and vendor management skills.
Ability to deliver exceptional customer service
Proficiency in Microsoft Outlook, Word and Excel, Powerpoint
Strong organisational and planning skills
Logical thinking and analysis skill
职能类别: 前台接待/总机/接待生 行政专员/助理
公司介绍
恒天然商贸(上海)有限公司诚聘