Customer Service Representative 客户服务代表
康宁（上海）管理有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：制药/生物工程
职位信息
- 发布日期：2017-10-17
- 工作地点：深圳-福田区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语 良好
- 职位类别：客户代表
职位描述
职位描述：
Day to Day Responsibilities:
Responsible for daily operations of customer service function for OTC process: from Order releasing, shipment handling to payment settling;
Proactive communication with internal interfaces, including finance, customs affairs, plant supply chain to manage daily shipment from sourcing plant to local customers;
Coordinate with account teams to execute account strategies from customer service perspective;
Collects customer volume estimates and inputs anticipated purchases into CDT's system to help determine the gross market demand forecast;
Provides ad hoc project support and management, when needed (e.g., implementation of new process for placing orders).
Education & Experience
Associate’s Degree equivalent or above;
3-4 years CS related work experience for key accounts in Customer Service, Marketing, Electronics, High-tech, IT industry and desired skills as below listed
Required Skills
3-4 years Background in Electronics, IT, High-tech, Material Science industry, etc, with CS-related functions for key accounts, after-sales services, business ops and marketing, etc;
Key account work experience in a customer-facing role;
Fluency in Written English is a must;
Soft Skills
Strong coordination & communication skills for good team work result;
Ability to interact and build effective relationships with customers & internal contacts;
Working under pressure with process-driven & problem-solving skills;
Fit with Corning culture/stability in role;
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Day to Day Responsibilities:
Responsible for daily operations of customer service function for OTC process: from Order releasing, shipment handling to payment settling;
Proactive communication with internal interfaces, including finance, customs affairs, plant supply chain to manage daily shipment from sourcing plant to local customers;
Coordinate with account teams to execute account strategies from customer service perspective;
Collects customer volume estimates and inputs anticipated purchases into CDT's system to help determine the gross market demand forecast;
Provides ad hoc project support and management, when needed (e.g., implementation of new process for placing orders).
Education & Experience
Associate’s Degree equivalent or above;
3-4 years CS related work experience for key accounts in Customer Service, Marketing, Electronics, High-tech, IT industry and desired skills as below listed
Required Skills
3-4 years Background in Electronics, IT, High-tech, Material Science industry, etc, with CS-related functions for key accounts, after-sales services, business ops and marketing, etc;
Key account work experience in a customer-facing role;
Fluency in Written English is a must;
Soft Skills
Strong coordination & communication skills for good team work result;
Ability to interact and build effective relationships with customers & internal contacts;
Working under pressure with process-driven & problem-solving skills;
Fit with Corning culture/stability in role;
职能类别： 客户代表
公司介绍
康宁公司成立于1851年，总部位于美国纽约州康宁市。170年来，康宁凭借在特殊玻璃、陶瓷、光学物理领域的精湛专业知识，开发出众多引发了行业的革命性改变并改变人类生活的产品和工艺。康宁公司2020全年核心销售额达到115亿美元，2021年美国财富500强排名第277位。
康宁积极参与中国的发展已逾40年，康宁公司通过其子公司--康宁（上海）管理有限公司协调管理其在中国区的业务。今天，康宁在中国的投资与该地区新兴市场的趋势紧密结合。康宁在光通信、显示科技、汽车应用、生命科学及移动消费电子市场领域均是处于领先地位的企业之一。康宁公司在中国大陆地区的投资已超过80亿美元，并拥有约6000名员工。
欢迎将中英文简历发送E-mail至 gcrecruit@corning.com (请在邮件主题中注明应聘职位）
康宁积极参与中国的发展已逾40年，康宁公司通过其子公司--康宁（上海）管理有限公司协调管理其在中国区的业务。今天，康宁在中国的投资与该地区新兴市场的趋势紧密结合。康宁在光通信、显示科技、汽车应用、生命科学及移动消费电子市场领域均是处于领先地位的企业之一。康宁公司在中国大陆地区的投资已超过80亿美元，并拥有约6000名员工。
欢迎将中英文简历发送E-mail至 gcrecruit@corning.com (请在邮件主题中注明应聘职位）
联系方式
- Email：gcrecruit@corning.com
- 公司地址：上海市浦东金桥出口加工区鲁桥路358号 (邮编：200040)