sales engineer/销售工程师 化工行业
上海帝博企业管理咨询有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2018-03-09
- 工作地点:天津
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语 良好 英语 熟练
- 职位月薪:0.8-1万/月
- 职位类别:销售代表 销售工程师
职位描述
职位描述:
1. PRINCIPAL ACCOUNTABILITIES: Essential functions for this position listing the most important first. Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate.
2. Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team.
3. Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.
4. Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
5. Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.
6. Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.
7. Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
8. Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.
9. Provide installation resource services on a project request basis necessary to satisfy the needs of the customer. Services may include (but not limited to) field surveys, installation checklists, rollout support services, etc.
10. Provide training to the first-line Account Managers on Company offerings and the resources available to them to assist in answering customer questions.
11. Seek to keep abreast of the latest industry advances through continuous education.
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1. PRINCIPAL ACCOUNTABILITIES: Essential functions for this position listing the most important first. Support to district sales personnel in the handling of Company program service calls on existing products and services, and assist in the correction problems as appropriate.
2. Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance and reliability. Inter-act with appropriate company resources and work as a team.
3. Ability to assess on-site field problems and operate required testing equipment to return systems to customer conformance.
4. Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
5. Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.
6. Assist in the development of troubleshooting service guides and bulletins on existing products. Assume lead role of maintaining troubleshooting guides/bulletins and distribution to departments when required.
7. Qualify, coordinate and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
8. Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.
9. Provide installation resource services on a project request basis necessary to satisfy the needs of the customer. Services may include (but not limited to) field surveys, installation checklists, rollout support services, etc.
10. Provide training to the first-line Account Managers on Company offerings and the resources available to them to assist in answering customer questions.
11. Seek to keep abreast of the latest industry advances through continuous education.
职能类别: 销售代表 销售工程师
公司介绍
公司微博:******************/dbtalent?ref=http%3A%2F%***********%2F2674989551%2Ffans%3Ftopnav%3D11
公司QQ:1652479807
公司msn:workdbtalent@hotmail.com
公司QQ:1652479807
公司msn:workdbtalent@hotmail.com
联系方式
- Email:workdbtalent@hotmail.com
- 电话:13701722965