Commercial Support Representative
陶氏化学(中国)投资有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2017-07-20
- 工作地点:上海
- 招聘人数:1人
- 职位月薪:0.7-1万/月
- 职位类别:客服专员/助理
职位描述
Job Expectations:
To execute integrated marketing campaigns projects via the OracleR Eloqua according to strict deadlines. Demonstrate solid performance in projects planning, management and following skills:
Customer service orientated
Communication
Teamwork/Interpersonal
Multi-tasking
Prioritization
Organizing
Display accountability, initiative for action and ability to work independently
Demonstrate urgency and quickly remove road blocks while assessing multiple opportunities
Exhibit mature teamwork skills, and a willingness to share ownership and responsibilities
Utilize work process documentation, business rules, experience, and knowledge to identify improvement areas
Continuous Improvement Processes:
Identify
areas for improvement by going through specific reports through data
compilation and analysisFocal
for validating and testing improvement opportunitiesImplement
and maintain consistency in delivery of marketing campaign execution services
via OracleR Eloqua
Maintain documentation for all the campaigns and
OracleR EloquaReview requests daily and prioritize as necessary
Develop and maintain solid working relationships
Consult with different stakeholders is necessary to resolve requests
Identify, update, and communicate changes to determine best practices
Communicate all changes and training needs to the Process Owner
Generate and distribute reports to campaign stakeholders
Qualifications/Requirements:
OracleR Eloqua proficiency is a must, with capability on marketing automation and demand
generation campaignsAdvanced knowledge of Microsoft Office Desktop applications
Excellent Customer-oriented mindset
Excellent communication skills and ability to work with a diverse group of stakeholders
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
Ability to represent the work process components to a variety of audiences with different cultural and diverse backgrounds
Works independently, is self-motivated and accountable
Experience at working both independently and in a team-oriented, collaborative environment
Strong written and oral communication skills
Customer service skills an asset
Minimum bachelor, University degree or college diploma
Minimum 3 years direct work experience in a project management capacity, including all aspects of process development and execution
职能类别: 客服专员/助理
公司介绍
联系方式
- Email:fsiitop@dow.com
- 公司地址:上海市浦东新区张衡路936号