东莞招聘

职位描述：
PRINCIPAL ACCOUNTABILITIES

? Manage life cycle replacement of Electronic Window PCs
? Process ServiceNow Tasks as assigned to the End.User.Computing.Deployment queue. Emphasis would be on (but not limited to) regional requests. Task types include but are not limited to:
o Asset DB and local PC administrator updates in conjunction with device owner change requests.
o Asset DB and recovery/ownership change in conjunction with some AP Leaver notifications
o Asset DB updates for equipment returns
o Asset DB updates and process management for Lost/Stolen devices
o Replaced PC recovery
o Manage Legal Hold data retention requirements
o Discreet asset reporting as requested by clients or management
? Identify and where possible implement opportunities for automation, process improvement and productivity/cost reduction
? Identify, research and resolve Asset issues and discrepancies
? Understand business area IT requirements and make recommendations based on Electronic Window standards and processes
? Serve as an internal contact and escalation point for Managed Desktop Sevices issues
? Serve as liaison to the regional MDS vendor
? Actively participate in the development of new tools, processes and procedures needed to support the End User Computing Deployment Team.
? Ad Hoc projects - for example Mergers, Acquisitions and Divestitures
? Assist in processing PC / Handheld orders as required
? Obtain local vendor quotes to enable AP to place orders for parts and peripheral purchases as needed or directed.
? Primary day to day contact with Asia equipment Vendors for general queries on procurement
? Assist annual Asian country forecast for PCs for replacement project and any MA&D activities
? Consultancy and assisting provision of Non Electronic Window PCs for specific business use, for example, Plant Control use.
? Process PC and PDT Deployment records as needed, prior to handing over to the Deployment Coordinator of the Outsourced MDS Vendor for scheduling of activity and/or actual deployment
? Provide functional support for key application and tools associated with deployment services
? PC equipment disposal management
? Manage the infrastructure PC equipment inventory for Asia.
? Ensure audit requirements are met and reported for the staging centers in Asia.


MINIMUM REQUIREMENTS AND QUALIFICATIONS

1. Bachelor Degree in Business, Arts or social science is preferred but not essential
2. As a minimum, a Diploma in Business studies with 2 - 3 years relevant experience would be required for this position
3. Excellent written and oral communication skills in English and local language
4. Excellent customer service and communication skills

5. The ability to be a strong advocate for both business area needs and Electronic Window services and standards

6. The ability to apply strong interpersonal skills on global teams consisting of both business area and IT professionals

7. The ability to work in a process-oriented environment

8. Strong analytical and problem-solving skills

9. Excellent planning and organizational skills. 举报 分享

万宝盛华大中华有限公司，1997年服务启航于香港和台湾。迄今服务覆盖上海、北京、广州、深圳等逾20座直营城市。我们的大股东万宝盛华全球（ManpowerGroup Inc. NYSE:***）是全球人力资源解决方案领导者，拥有70年服务经验。凭借万宝盛华全球的声誉及行业经验，万宝盛华大中华深耕本土20余年。2015年，万宝盛华大中华战略联盟中信产业基金，总部落地上海，服务网络覆盖两岸三地130余城市逾两万家企业。我们始终致力于释放人才的发展潜能，凭借灵活用工、人才寻猎、招聘流程外包、人才管理及培训发展等人力资源综合解决方案，广受业界赞誉，屡次荣膺“亚太人力资源领军企业”。