IT Support Analyst
深圳市惠恩管理咨询有限公司
- 公司规模：少于50人
- 公司性质：民营公司
- 公司行业：外包服务
职位信息
- 发布日期：2017-07-05
- 工作地点：深圳-福田区
- 招聘人数：1人
- 学历要求：大专
- 语言要求：英语 熟练
- 职位月薪：0.8-1.2万/月
- 职位类别：网络管理(Helpdesk)
职位描述
职位描述：
Job Responsibilities:
. Provide first-line user support for email, LAN/WAN, PC hardware and o/s, remote access, desktop applications, business applications, video conferencing, hand held devices setup
?Provide POS support to retail shop
? Provide first-line support for server operations
? Record and analyze IT Service Desk calls
? Prepare and maintain documentation of IT
? Proactive training of users on software and system usage
? Update and maintain inventory records of computer hardware & software; maintain procedures, manuals and other relevant documentation
? On site duty and irregular working hours may required
Job Requirement:
*2 years of solid experience in technical and users support in MNC environments ？ Experience in working with regional distributed users and support teams
* Higher Diploma or Degree holder in Computer Science or relevant disciplines
* Hands-on experience in desktop/server hardware, LAN administration, networking, Windows 2003/2008, MS Office 2010, Active Directory, hand held devices, video conferencing facilities
* Customer-focus. Able to follow instruction and standard procedure.
* Strong analytical, interpersonal and communication skills with fluent in listening and speaking of English, Cantonese and Mandarin.
* User training experience or presentation skills.
举报
分享
Job Responsibilities:
. Provide first-line user support for email, LAN/WAN, PC hardware and o/s, remote access, desktop applications, business applications, video conferencing, hand held devices setup
?Provide POS support to retail shop
? Provide first-line support for server operations
? Record and analyze IT Service Desk calls
? Prepare and maintain documentation of IT
? Proactive training of users on software and system usage
? Update and maintain inventory records of computer hardware & software; maintain procedures, manuals and other relevant documentation
? On site duty and irregular working hours may required
Job Requirement:
*2 years of solid experience in technical and users support in MNC environments ？ Experience in working with regional distributed users and support teams
* Higher Diploma or Degree holder in Computer Science or relevant disciplines
* Hands-on experience in desktop/server hardware, LAN administration, networking, Windows 2003/2008, MS Office 2010, Active Directory, hand held devices, video conferencing facilities
* Customer-focus. Able to follow instruction and standard procedure.
* Strong analytical, interpersonal and communication skills with fluent in listening and speaking of English, Cantonese and Mandarin.
* User training experience or presentation skills.
职能类别： 网络管理(Helpdesk)
公司介绍
Ethical
This is HAL’s foundation. Without it, HAL can not go further. We are straight forward with both our clients and candidates. We do not play games for commercial benefits.
Persevere
For various reasons, the assignment might experience a tough time and become very challenging. We keep our enthusiasm. We know there is a turning point if we work hard and smart.
Professioal
We keep on learning and speak inside languages. We evaluate candidates objectively and provide high quality recommendation report. We keep confidentiality.
Sharing
We work as a team, sharing our happiness, frustrations, resources, and knowledge. We share our profit.
Efficient
Our average time frame to identify 3 suitable candidates is between 1 to 3 weeks. This efficiency is based on our wide personal network, our database, our information collection skill and our result-oriented spirit.
Work For Fun
Work is an important part of our life. We enjoy from it. We absorb knowledge everyday from our work and we toast for every progress.
This is HAL’s foundation. Without it, HAL can not go further. We are straight forward with both our clients and candidates. We do not play games for commercial benefits.
Persevere
For various reasons, the assignment might experience a tough time and become very challenging. We keep our enthusiasm. We know there is a turning point if we work hard and smart.
Professioal
We keep on learning and speak inside languages. We evaluate candidates objectively and provide high quality recommendation report. We keep confidentiality.
Sharing
We work as a team, sharing our happiness, frustrations, resources, and knowledge. We share our profit.
Efficient
Our average time frame to identify 3 suitable candidates is between 1 to 3 weeks. This efficiency is based on our wide personal network, our database, our information collection skill and our result-oriented spirit.
Work For Fun
Work is an important part of our life. We enjoy from it. We absorb knowledge everyday from our work and we toast for every progress.
联系方式
- 公司地址：地址：span深圳市