After Sales Admin
通快(中国)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-06-08
- 工作地点:太仓
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:4-6千/月
- 职位类别:客服专员/助理
职位描述
职位描述:
Manage and control the business process of spareparts and service, which will includes:
-Good communication with customers. Make quotations,sales orders,contracts,warranty orders for customers,and place purchase orders to the vendor.
负责备件业务,完成客户要求的报价、订单、合同以及保修,并向供应商下达采购订单。
-Confirm the prepayment and arrange the deliveries in SAP. Issue VAT invoices and follow up the customer account status. Push the overdue payment monthly.
确定预付款,安排发货,生成发票并跟踪客户付款情况,每月定期追款。
-Be the coordinator with engineers and customers, arrange warranty deliveries and monitor the defectives return. Creating SIS error cases for customer's technical requests.
协助工程师与客户联系,安排保修订单发货,及时追回退件。将客户关于技术的问题创建入SIS系统。
-Be reponsiable of document filing and archive.
负责激光售后服务部纸质及电子文档整理,归档。
-Work with other functions: Service \ Sales \ Finance and Logistics teams.
与服务、销售、财务和物流部门协作工作。
-Perform other related duties as requested by line managers.
上级指派的其他相关工作任务。
其他要求:
1. Academic Background: Bachelor Degree preferred 本科学历
2. Which major preferred: Logistics, Business English or International Trade
物流、商务英语或国贸专业
3. Working experience: 2-3 years 2-3年相关工作经验
4. Knowledge and skills: MS(Excel, Word and PPT), working experience on SAP is preferred
MS(Excel, Word and PPT),SAP相关工作经验
5. Language: Good command of written English良好的英语听说读写能力
6. Other Specific requirements: Observe the regulations on the Employee’s Handbook and Code of Conduct of TRUMPF China 能理解并遵守通快的员工手册和行为准则
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Manage and control the business process of spareparts and service, which will includes:
-Good communication with customers. Make quotations,sales orders,contracts,warranty orders for customers,and place purchase orders to the vendor.
负责备件业务,完成客户要求的报价、订单、合同以及保修,并向供应商下达采购订单。
-Confirm the prepayment and arrange the deliveries in SAP. Issue VAT invoices and follow up the customer account status. Push the overdue payment monthly.
确定预付款,安排发货,生成发票并跟踪客户付款情况,每月定期追款。
-Be the coordinator with engineers and customers, arrange warranty deliveries and monitor the defectives return. Creating SIS error cases for customer's technical requests.
协助工程师与客户联系,安排保修订单发货,及时追回退件。将客户关于技术的问题创建入SIS系统。
-Be reponsiable of document filing and archive.
负责激光售后服务部纸质及电子文档整理,归档。
-Work with other functions: Service \ Sales \ Finance and Logistics teams.
与服务、销售、财务和物流部门协作工作。
-Perform other related duties as requested by line managers.
上级指派的其他相关工作任务。
其他要求:
1. Academic Background: Bachelor Degree preferred 本科学历
2. Which major preferred: Logistics, Business English or International Trade
物流、商务英语或国贸专业
3. Working experience: 2-3 years 2-3年相关工作经验
4. Knowledge and skills: MS(Excel, Word and PPT), working experience on SAP is preferred
MS(Excel, Word and PPT),SAP相关工作经验
5. Language: Good command of written English良好的英语听说读写能力
6. Other Specific requirements: Observe the regulations on the Employee’s Handbook and Code of Conduct of TRUMPF China 能理解并遵守通快的员工手册和行为准则
职能类别: 客服专员/助理
公司介绍
TRUMPF, headquartered Germany, is an innovative high-tech company comprising of three divisions:
Machine Tools, Laser Technology, Electronics.
Since its foundation in 1923, TRUMPF has developed into a world market and technology leader in each of its areas of activity, with sales of 2.59 billion Euro (fiscal year 2015/16) and around 11000 employees in 50 subsidiaries all over the world.
TRUMPF (China) Co., Ltd is a wholly invested subsidiary of the German TRUMPF group. The first subsidiary in China was founded in the year 2000. Now, over 500 employees are working for our company in China. We offer our customers the most innovative and high-quality products as well as solutions to their problems – in sheet metal processing, laser-based production processes, electronic applications.
TRUMPF China with headquarters in Taicang and several branch and representative offices in different cities all around the country is growing rapidly. To support the long term and strategic business development in China, TRUMPF China invested more than 20 million Euro in the past ten years and a further major investment is underway.
To meet our fast growing business needs, we are seeking highly qualified and motivated individuals to join our team and develop their career together with TRUMPF.
德国通快是一家创新型的高科技公司,分为机床、激光科技、电子三个部分。
自1923年成立以来,通快在其各业务领域中都已发展成国际市场及技术的领导者。在2013/14财政年度,通快的销售额达到25.9亿欧元,并在全球各地拥有50家子公司和大约11000名员工。
通快(中国)有限公司是德国通快集团的独资子公司。通快在中国的***家子公司成立于2000年。目前,通快在中国有超过500名员工。我们向客户提供最具创新性的优质产品,并针对其问题提供解决方案;这些解决方案涉及金属薄板加工、激光生产工艺、电源应用等方面。
通快中国的总部位于太仓,并在不同城市有多家分公司和代表处,近几年发展迅速。为了支持在中国的长期战略发展,通快中国在过去十年中投资了超过2千万欧元,且进一步的投资项目也在计划之中。
为了满足我们不断扩展的业务需求,我们正在寻找积极进取的专业人才加入我们的团队,和通快一起发展他们的事业。
Machine Tools, Laser Technology, Electronics.
Since its foundation in 1923, TRUMPF has developed into a world market and technology leader in each of its areas of activity, with sales of 2.59 billion Euro (fiscal year 2015/16) and around 11000 employees in 50 subsidiaries all over the world.
TRUMPF (China) Co., Ltd is a wholly invested subsidiary of the German TRUMPF group. The first subsidiary in China was founded in the year 2000. Now, over 500 employees are working for our company in China. We offer our customers the most innovative and high-quality products as well as solutions to their problems – in sheet metal processing, laser-based production processes, electronic applications.
TRUMPF China with headquarters in Taicang and several branch and representative offices in different cities all around the country is growing rapidly. To support the long term and strategic business development in China, TRUMPF China invested more than 20 million Euro in the past ten years and a further major investment is underway.
To meet our fast growing business needs, we are seeking highly qualified and motivated individuals to join our team and develop their career together with TRUMPF.
德国通快是一家创新型的高科技公司,分为机床、激光科技、电子三个部分。
自1923年成立以来,通快在其各业务领域中都已发展成国际市场及技术的领导者。在2013/14财政年度,通快的销售额达到25.9亿欧元,并在全球各地拥有50家子公司和大约11000名员工。
通快(中国)有限公司是德国通快集团的独资子公司。通快在中国的***家子公司成立于2000年。目前,通快在中国有超过500名员工。我们向客户提供最具创新性的优质产品,并针对其问题提供解决方案;这些解决方案涉及金属薄板加工、激光生产工艺、电源应用等方面。
通快中国的总部位于太仓,并在不同城市有多家分公司和代表处,近几年发展迅速。为了支持在中国的长期战略发展,通快中国在过去十年中投资了超过2千万欧元,且进一步的投资项目也在计划之中。
为了满足我们不断扩展的业务需求,我们正在寻找积极进取的专业人才加入我们的团队,和通快一起发展他们的事业。
联系方式
- 公司地址:江苏省太仓市南京东路68号 (邮编:215400)