东莞招聘

职位描述：
Role Description:
? Responsible for end to end Training framework- Such as New hire Training, Process Training, Cross Training, Change Management Training & Employee Development activities.
? Successful implementation of Training Calendar, 100% adherence to certification and re certification on Process Training.
? Drive KM initiatives – KMMM certification, Knowledge Management forums and Best Practice forums
? Contribute by taking up training delivery in soft skills and/or functional skills topics.
? Responsible for Attrition risk mitigation along with Operations manager including Key roles and succession planning
? Reduction in Cost of Training (bringing in market best practices).
? Responsible for adherence to Training BPMS (Including ISO and Internal Audits).
? Create an effective cross training model for the tower and ensure the index is above 2.
? Account wise half yearly Training Need Analysis and review.
? Review Progress with Operations on monthly basis and publish Monthly Training Dashboards.
? Drive min 3 customer centric projects successfully
(Note*: The role may include and is not limited to the above listed responsibility).
?
Required Skill Set:
General:
? Exposure to BPO Operations, F&A preferred.
? Exposure to Training Concepts and Methodology (Required).
? Logical Thinking, Analytical Skills & Attention to Detail
? Influencing Skills and ability to interact with Business Heads & Stake Holders.
? Needs to have experience in Training Delivery.
? Needs to be self motivated.
? Ability to set direction, prioritizing, scheduling and delivery of tasks by effective coordination
Technical Skills:
? CET6 above, Fluent English in listening, speaking, reading and writing
? Good to expert level skill in MS Office Tools like Excel & PPT.
? Good Project Management Understanding
? Instructions Design Background (Preferred) 举报 分享

At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.