CRM Manager
上海康萨特人才服务有限公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会) 中介服务
职位信息
- 发布日期：2012-09-07
- 工作地点：上海
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：市场/营销/拓展经理
职位描述
POSITION REFERENCE NUMBER
1208-22
POSITION CATEGORY
Sales & Marketing
SUB-CATEGORY
Customer Relationship Management
POSITION TYPE
Full Time
LOCATION
Shanghai, China
POSITION TITLE
CRM Manager
POSITION SUMMARY
Our client is a multinational company specialized in the research and production of top-notch audio and acoustic system.
POSITION RESPONSIBILITIES
- Build up CRM platform and set up effective CRM work flow.
- Develop long term CRM strategy based on brand development strategy, digital development strategy and business development needs.
- Based on analysis, design and organize CRM campaigns to generate high customer response and additional margin.
- Manage and control the CRM budget, and ensure the ROI and profitability of CRM operations are forecasted and achieved.
- Oversee the generation of regular CRM reports to provide analysis and insights for company's business expansion.
- Work closely with marketing manager and product team to create good idea and campaigns
- Work closely with e-commerce team to develop the data pool, and improve the conversion rate.
- Work closely with IT team and other internal teams to develop the CRM IT infrastructure, ensuring the adequate establishment and operation of required CRM-related IT function.
POSITION REQUIREMENTS
- Bachelor Degree
- Minimum 5 years of relevant CRM experience, ideally from retailing/FMCG industry/ CRM agency, with a sound understanding and experience of setting up the CRM platform, developing CRM program and using CRM tools.
- Strategic thinking. Able to see into future and anticipate the trends, and create CRM strategies and plans accordingly.
- Proven expertise in CRM platform, work flow, and membership management.
Strong analytical mind. Able to read behind figures and identify business opportunities and area of improvement. - Proven expertise in direct marketing, and be effective and creative in both campaign organization and target customer communication via EDM, SMS, DM, online and etc.
- Able to work in the multi-functional team.
- Able to take initiatives and make things done independently.
- Previous experience in CRM vendor management is preferred.
- Experience in IT and technical knowledge is preferred.
- Excellent communication and presentation skills.
- Fluent English speaking and writing.
公司介绍
WANTED - RECRUITMENT RESEARCHERS/TALENT FINDERS
Who we are:
Consult Group is a leading, Asia focused, recruitment consultancy with offices in UK, Shanghai, Beijing, Hong Kong, Singapore, Jakarta and Sydney.
What we do:
We specialize in delivering Executive Search and Recruitment services to multinational clients, placing senior national staff in leadership positions across the Asia Pacific region.
What we need:
Due to expansion, we are currently seeking highly driven individuals to act as Recruitment Researchers/Talent Finders to help our clients recruit top caliber executives for their organizations. Working as a Recruitment Researcher/Talent Finder, located in either Shanghai or Beijing, (we have vacancies in both locations) the role encompasses working as part of a dedicated team comprising both Consultants and Researchers who are responsible for finding, evaluating and short listing candidates to fill exciting employment opportunities with our established client base.
What we want:
We are looking for ambitious individuals who are capable of delivering a high quality service to multinational clients. Applicants should be educated to degree level. Experience within recruitment, telesales or market research would be advantageous. A proven track record of ambition and achievement, self-confidence and good business acumen are essential.
If you have a strong and confident personality, are a fast learner and good people skills and have the desire and the ability to develop and grow, we would very much like to hear from you.
What we give:
Competitive salaries will be offered and success related commissions are offered, as is the opportunity to work in a dynamic and exciting business environment. Excellent career paths are available.
What we want you do to:
If you think you have what it takes to succeed in this role then please apply by email, attaching your resume in MS Word format to:
For Beijing based positions: consultbj@consultcareer.com.cn
For Shanghai based positions: resume@consultcareer.com.cn
What you should also know:
Consult Group is an equal opportunities employer. Only qualified candidates shall be contacted. Additional information about Consult Group can be found at http://www.consultgroup.net
Who we are:
Consult Group is a leading, Asia focused, recruitment consultancy with offices in UK, Shanghai, Beijing, Hong Kong, Singapore, Jakarta and Sydney.
What we do:
We specialize in delivering Executive Search and Recruitment services to multinational clients, placing senior national staff in leadership positions across the Asia Pacific region.
What we need:
Due to expansion, we are currently seeking highly driven individuals to act as Recruitment Researchers/Talent Finders to help our clients recruit top caliber executives for their organizations. Working as a Recruitment Researcher/Talent Finder, located in either Shanghai or Beijing, (we have vacancies in both locations) the role encompasses working as part of a dedicated team comprising both Consultants and Researchers who are responsible for finding, evaluating and short listing candidates to fill exciting employment opportunities with our established client base.
What we want:
We are looking for ambitious individuals who are capable of delivering a high quality service to multinational clients. Applicants should be educated to degree level. Experience within recruitment, telesales or market research would be advantageous. A proven track record of ambition and achievement, self-confidence and good business acumen are essential.
If you have a strong and confident personality, are a fast learner and good people skills and have the desire and the ability to develop and grow, we would very much like to hear from you.
What we give:
Competitive salaries will be offered and success related commissions are offered, as is the opportunity to work in a dynamic and exciting business environment. Excellent career paths are available.
What we want you do to:
If you think you have what it takes to succeed in this role then please apply by email, attaching your resume in MS Word format to:
For Beijing based positions: consultbj@consultcareer.com.cn
For Shanghai based positions: resume@consultcareer.com.cn
What you should also know:
Consult Group is an equal opportunities employer. Only qualified candidates shall be contacted. Additional information about Consult Group can be found at http://www.consultgroup.net
联系方式
- 公司网站：http://www.consultgroup.net
- Email：consultbj@consultcareer.com.cn