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(ID59592)CRM Manager - 药企 (职位编号:59592)

上海任仕达人才服务有限公司

  • 公司性质:合资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2017-05-18
  • 工作地点:北京
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:2.5-3万/月
  • 职位类别:客户经理/主管  

职位描述

职位描述:
- CRM project management. Lead CRM&CLM integrated.
- Organize related business department to summarize the business requirement. Ensure the design /layout & implementation of CRM system updates according to the business requirement.
- Continue to enhance the usage of CRM and evaluate the best e-solution for upgrading.

- Timely problem solving to ensure normal operation of CRM.
- Regular maintenance for CRM system.
- Design data quality control SOP and lead data cleansing regularly.
- Establish database, combine and manage CRM data to support ad-hoc analysis.
- System training to internal users.
- Update of activity guideline and set up KPIs.
- Ensure KPI reporting to SF & HQ.
- Provide key findings on activity performance & suggest to management team to improve sales productivity in terms of activity (call allocation, doctor coverage).
- Provide KPI performance data (bonus / DM tracking /dashboard /new comer).
- Regularly check & push sales team to update doctor database to better target doctors in related therapeutic area.
- Support MKT plan, OP and irregular tracking project (CSD etc.)
- All employees must comply with applicable Laws, Regulations and Codes;
- All employees must comply with IPSEN Code of Conduct and China Employee Handbook;
- All employees must comply with the highest ethical standards and all applicable Ipsen Policies and Procedures;
- All interactions within the roles and responsibilities of the employee must have a legitimate intent, should be done in a transparent and truthful manner;
- All employees must be accountable and accept responsibility for their own actions;
- All employees must escalate compliance concerns using appropriate channels;
- All employees must be collaborative with the company on Ethics & Compliance matters;
- All the managers must ensure a proper oversight of their team’s activities with the purpose to ensure that the team complies with all of the above-mentioned. They must also ensure that regular messages with respect to Ethics & Compliance are conveyed to the individuals and create a compliance mindset and working atmosphere. Managers remain accountable for team’s behaviours.

Recruitment Requirements / Qualifications
-Ideal: 5 years above pharmaceutical experiences in CRM management, strong project management skill.
-Minimum: 3 year pharmaceutical experiences in CRM management. Or 5 years sales related systems experiences.

职能类别: 客户经理/主管

关键字: 客户关系 医药 KOL CRM

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公司介绍

上海任仕达人才服务有限公司诚聘

联系方式

  • Email:recruitmentsh@cn.randstad.com