东莞招聘

职位描述：
KEY ACCOUNTABILITIES:
1. Supports the receiving from, documenting and providing to health care professionals (HCPs) and other customers with objective & scientific, well-balanced, substantiated, up-to-date response to medical information enquires on Sanofi products or assigned therapeutic areas.
o Performs first line responding to medical enquiries according to either the local labeling, local standard responses (letters or Frequently Asked Questions), or core standard response from the global system, ensuring prompt, accurate, quality assured responses.
o Handling of medical enquiries, by assisting medical managers/global in creating unique responses and ensuring existing response documents remain current.
o Perform comprehensive literature searching upon HCPs and other customers’ requests and summarize the searching results as needed.
2. Supports the literature search standard letters and management of scientific newsletters / intelligence reports for Sanofi products or relevant therapeutic areas.
o Proactively monitors the literature for new scientific information; identify publications that would be of scientific and business interest, analyze and communicate relevance of information internally in an accurate, balanced and timely manner.
o Monitors the trends of medical information needs from health care professionals by regularly analyzing Frequent Asked Questions, and communicates the trend of needs with internal stakeholders.
3. Supports the development and maintaining of the local Frequently-Asked-Questions (FAQ) for assigned therapeutic areas and products.
4. Supports the management of medical booth in key national congress of assigned therapeutic area.
5. Supports the management and quality control to company outsourced call center.
6. Coordinates the selection, quality tracking and management of function related vendors.
7. Undertakes variety of duties related to projects as assigned by line manager.

JOB-HOLDER ENTRY REQUIREMENTS:

Education: A Medical or Pharmacy graduate degree or above. Major in oncology, cardiology, endocrinology are preferred.

Experience & knowledge:
– Above one year experience of pharmaceutical industry or other relevant experience.
– Experience in searching specialized databases for the scientific community.
– With relevant clinical experience as health care professional is plus.


Core competencies:
– Scientific literature searching ability.
– Good communication and team working skills.
– Proficiency in both written and spoken English.
– High flexibility in handling urgent queries and moving across therapeutic areas & products, depending on project assignment, et al.
– Highly result orientated. 举报 分享

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。