(ID58296)客服专员-医疗器械 (职位编号：58296)
上海任仕达人才服务有限公司
- 公司性质：合资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2017-04-06
- 工作地点：上海
- 招聘人数：1人
- 工作经验：1年经验
- 学历要求：大专
- 职位月薪：1-1.5万/月
- 职位类别：客服专员/助理
职位描述
职位描述：
Position Objective
?To make sure every order is entirely in line with order fulfillment and Order management.
Essential Job Functions:
?To finish quotations in SAP with correct discount and price. Send to LOB leader waiting approval. Ensure correct material and price with contract price customers. (20%)
?To finish sales other data input into Company management systems(SAP), coordinate & follow order shipment, Ensure adherence to Corporate Order Acceptance Policy, standard terms and condition and export administration requirement.(30%)
?Coordinate with internal purchaser, factories to improve on-time delivery performance, proactively manage order to meet committed delivery date and any special delivery requirement.(30%)
?Establish and maintain effective lines of communication with Sales people, management, business and cross-functional teams to resolve customer order related issues.(10%)
?Position related tasks assigned by supervisor.(10%)
Minimum Qualifications:
?Diploma degree or above in Secretary or Foreign Trading .
?1~3 years of customer service or relevant experience.
?Good English communication skills.
Position Competencies
?Good communication skills and customer services oriented. Good Team player. Proficiency with MS Office, Internet and other office software.
Other Requirements (include culture, fit and values)
?To work safely and to comply with the company’s health, safety and environmental (HSE) policies and procedures. (Mandatory- Do not Remove)
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Position Objective
?To make sure every order is entirely in line with order fulfillment and Order management.
Essential Job Functions:
?To finish quotations in SAP with correct discount and price. Send to LOB leader waiting approval. Ensure correct material and price with contract price customers. (20%)
?To finish sales other data input into Company management systems(SAP), coordinate & follow order shipment, Ensure adherence to Corporate Order Acceptance Policy, standard terms and condition and export administration requirement.(30%)
?Coordinate with internal purchaser, factories to improve on-time delivery performance, proactively manage order to meet committed delivery date and any special delivery requirement.(30%)
?Establish and maintain effective lines of communication with Sales people, management, business and cross-functional teams to resolve customer order related issues.(10%)
?Position related tasks assigned by supervisor.(10%)
Minimum Qualifications:
?Diploma degree or above in Secretary or Foreign Trading .
?1~3 years of customer service or relevant experience.
?Good English communication skills.
Position Competencies
?Good communication skills and customer services oriented. Good Team player. Proficiency with MS Office, Internet and other office software.
Other Requirements (include culture, fit and values)
?To work safely and to comply with the company’s health, safety and environmental (HSE) policies and procedures. (Mandatory- Do not Remove)
职能类别： 客服专员/助理
关键字： 客服 SAP 交货 合同录入
公司介绍
上海任仕达人才服务有限公司诚聘
联系方式
- Email：recruitmentsh@cn.randstad.com