东莞招聘

职位描述：
Main Responsibilities:
1. Manage customer requests for spare parts
2. Prepare in the ERP and send out customer offers for spare parts
3. Manage customer inquiries on spare parts pricing, availability and order processing
4. Follow-up on selected customer offers for spare parts to maximize sales
5. Place customer orders for spare parts in ERP and send order confirmations
6. Follow-up customer orders for delivery on-time and in-full
7. Manage customer payments and coordinate logistics
8. Process customer requests for return of spare parts and other spare parts-related claims
9. Manage customer information in the ERP, prepare activity reports
10.If applicable, manage the team in the main hub and satelites
11. Follow up on non-conformity issues and work to provide resolution to customer
12. Analyse offer, order intake and backlog; prepare forecasts
13. Follow up with sales and services teams on lost deals

Professional Qualificationa and Experience:
1. College Degree, major in trade, language, logistics or/and information Technology
2. Other languages depending upon region covered is a plus
Good knowledge in trade, supply, industrial retail, preferably spare parts and logistics
3. Able to work independently and under pressure
4. Able to manage priorities and multiple customer requests
5. Expertise in Excel and ERP Systems , SAP is a plus
6. Knowledge of order management processes
7. Excellent communication skills, both written and verbal 举报 分享

       FESCO，中国人力资源行业创始者，中国500强企业。为全球在华万余客户提供全方位人力资源解决方案,包括人事福利外包、招聘测评、外籍人服务、专业外包、专业咨询等。
    北京外企服务集团有限责任公司（FESCO）成立于1979年，是我国人力资源服务行业具有开创意义的***家企业。经过近40年发展，外企集团已经发展成为一个以人力资源外包服务为主，涉及旅游会展、文化传媒、房地产物业等相关领域的企业集团。