东莞 [切换城市] 东莞招聘

京东客服 (职位编号:04)

东莞市卓铔箱包服饰有限公司

  • 公司规模:少于50人
  • 公司性质:民营公司
  • 公司行业:服装/纺织/皮革  贸易/进出口

职位信息

  • 发布日期:2017-03-25
  • 工作地点:东莞-莞城区
  • 招聘人数:2人
  • 学历要求:专业培训
  • 职位月薪:2.5-3.5千/月
  • 职位类别:客服专员/助理  网店/淘宝客服

职位描述

职位描述:
东莞市百鸣品牌策划有限公司招聘贴:
百鸣是一家蓬勃发展的企业,这里有公平公正的竞争舞台、健全的激励机制和丰厚的回报为优秀者而准备,我们用严格的考评制度来拒绝一切平庸,我们渴望更多优秀人才的加盟。如果你喜欢这份事业,如果你能吃苦、有韧性,如果你渴求在工作中大展身手,那就来接受挑战吧!

京东店铺网址:http://bm168.jd.com/
招聘热线: 18718906708或13925880118

岗位职责:
1、通过阿里IM和客户沟通,解答客户提出的各种问题,最终达成交易;
2、熟悉店内宝贝的相关情况,有效针对不同的顾客进行推荐与解答;
3、清晰了解店内开展的活动,及时提醒顾客,备注其特殊要求,并与仓库及时沟通;
4、客户关系维护,处理相关客户投诉及纠纷问题,处理售后退换货及评价问题,协助上司完成各项工作;
5、引导顾客购买为主,协调处理一般性售后问题。

任职要求:
1、热爱网店客服工作,通晓网店客户的售前、售中、售后服务,熟悉淘宝后台操作;
2、打字速度快,反应敏捷,擅长同时与多位客户在线沟通;
3、亲和力强、个性开朗、工作耐心,具备销售技巧和服务意识;
4、勤奋好学,善于沟通,责任感强,执行力强,工作效率高,富有团队精神,乐于与他人协作;
5、有1年以上淘宝客服管理经验者优先;

薪资福利:
1、工资 + 提成 + 年终奖 + 社保 ;
2、工作地点位于市区中心,购物看电脑逛公园自由方便;
3、美女同事帅哥邻居,男女搭配干活不累;
4、定期员工活动、旅游和野外拓展,还有各种节假日神秘礼物;
5、不但让你有机会做自己喜欢做的事,还能有各种参加培训学习的机会。

怎么样?如果你感兴趣并且符合我们的要求,欢迎你投递简历,或者你可以拨打我们的招聘热线,我们正好需要这样的你!

职能类别: 客服专员/助理 网店/淘宝客服

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公司介绍

Company profile

Zuya bag & clothing co., ltd is located in Liaobu town, Dongguan city, Guangdong province,China. It has 100 staffs and have 7-10 qualified suppliers to cooperate with us. And Zuya also has a sister branch factory in Yunan which includes 500 workers. The monthly capacity is reached 300,000pcs. Zuya strives to present itself is the ideal OEM & ODM parter. The company pursues the saying: Honest is the heart and customers are our blessing...

Zuya is specialized in developing and producing fashion handbags and wallets, including handbags, wallets, purses, laptops, key chain, cosmetic bags and organizer, card holder, phone case and other small leather goods and so on. Zuya has been in this line of business for more than 10 year. The products have been sold to Japan, the Unite States, Europe and other countries.

As much as Zuya values efficiency, it also values its employees. All working facilities have air conditioning system to provide comfort and Zuya always takes its employee’s hard work, personal life and their development into consideration. To create that differentiation, the company continues to execute a highly organized management system and to perform a team play in all management level. To enhance customer’s satisfaction, the company focuses on market trends, product development and in creating excellent quality and performing good services.

After years of expansion, and Zuya also development his own brand “BM” & “Winfly”. Have a good feedback. Zuya always keeps “ integrity, aggressive, innovation, development as the company’s foundation. We are looking forward to work with you and grow up with you.

联系方式

  • 公司地址:上班地址:东莞市寮步镇下岭贝基业中路108号