Intern - 前台文员实习生(famous IT company)
广州仲量联行物业服务有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:物业管理/商业中心
职位信息
- 发布日期:2012-08-31
- 工作地点:深圳-罗湖区
- 招聘人数:1
- 工作经验:在读学生
- 学历要求:本科
- 语言要求:英语精通
- 职位类别:研究生
职位描述
Position will require but not be limited to:
1 Controls access to client site or facility through the admittance process; assists visitors/customers having a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the site or facility.
2. Plays a vital role in the daily customer service experience. Whether the person entering the lobby is a first-time visitor to Intel, or a long-term employee arriving for another day at work, the Premier Service Agent will help to create an atmosphere that is courteous, respectful, and pleasant, and which projects an overall positive image of Intel, Corporate Services, and Intel Security.
3. Personnel must have excellent verbal and written communication, time management, and problem solving skills. Communications and engagement will at all times be in a manner that is open, honest and responsive. Must have strong knowledge of the site and surrounding vicinity, such that questions regarding location of rooms, facilities, amenities, services, etc. are easily answered with well-informed responses.
4. Prepares logs, documents and reports as required for site and takes action as required.
5. Observes and reports all incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site.
6. Responds to or facilitates reporting and response to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for the site, by the company, and/or through training or certification.
7. Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.
8. Personnel must be energetic, self-motivated, highly flexible and creative, and should be capable of improvising solutions to customer issues not covered by post orders or standard procedures, within the guidelines established by the client.
9. First impressions are critical. The candidate should strive to make the best possible impression within the first ten seconds of a customer encounter. Customers must feel welcomed and quickly integrated into the lobby experience.
MINIMUM HIRING STANDARDS
? 2-4 years of previous work experience in customer service or related field. Associates degree preferred.
? Demonstrated talent for strong customer orientation, coaching, counseling and facilitating.
? Excellent organizational and interpersonal skills.
? Experience with business software and equipment, to include Microsoft Office® internet, email, fax and phone equipment.
? Demonstrated ability to multi-task effectively.
? Excellent communication skills and fluency in English (fluent in a 2nd language will be a plus)
? Ability to work effectively both individually and in a team
? Demonstrated relevant experience to integrating into different cultural environments
COMPETENCIES
? Knowledge of security operations and procedures are required
? Ability to maintain professional composure when dealing with unusual or high-tension circumstances.
? Excellent interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
Full day internship is required from Monday to Friday, internship start from Mid September to Octorber
1 Controls access to client site or facility through the admittance process; assists visitors/customers having a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the site or facility.
2. Plays a vital role in the daily customer service experience. Whether the person entering the lobby is a first-time visitor to Intel, or a long-term employee arriving for another day at work, the Premier Service Agent will help to create an atmosphere that is courteous, respectful, and pleasant, and which projects an overall positive image of Intel, Corporate Services, and Intel Security.
3. Personnel must have excellent verbal and written communication, time management, and problem solving skills. Communications and engagement will at all times be in a manner that is open, honest and responsive. Must have strong knowledge of the site and surrounding vicinity, such that questions regarding location of rooms, facilities, amenities, services, etc. are easily answered with well-informed responses.
4. Prepares logs, documents and reports as required for site and takes action as required.
5. Observes and reports all incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site.
6. Responds to or facilitates reporting and response to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for the site, by the company, and/or through training or certification.
7. Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.
8. Personnel must be energetic, self-motivated, highly flexible and creative, and should be capable of improvising solutions to customer issues not covered by post orders or standard procedures, within the guidelines established by the client.
9. First impressions are critical. The candidate should strive to make the best possible impression within the first ten seconds of a customer encounter. Customers must feel welcomed and quickly integrated into the lobby experience.
MINIMUM HIRING STANDARDS
? 2-4 years of previous work experience in customer service or related field. Associates degree preferred.
? Demonstrated talent for strong customer orientation, coaching, counseling and facilitating.
? Excellent organizational and interpersonal skills.
? Experience with business software and equipment, to include Microsoft Office® internet, email, fax and phone equipment.
? Demonstrated ability to multi-task effectively.
? Excellent communication skills and fluency in English (fluent in a 2nd language will be a plus)
? Ability to work effectively both individually and in a team
? Demonstrated relevant experience to integrating into different cultural environments
COMPETENCIES
? Knowledge of security operations and procedures are required
? Ability to maintain professional composure when dealing with unusual or high-tension circumstances.
? Excellent interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
Full day internship is required from Monday to Friday, internship start from Mid September to Octorber
公司介绍
About Jones Lang LaSalle
Jones Lang LaSalle (NYSE:JLL) is a professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2008 global revenue of USD2.7 billion, Jones Lang LaSalle serves clients in 60 countries from 750 locations worldwide, including 180 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.4 billion square feet worldwide. LaSalle Investment Management, the company's investment management business, is one of the world's largest and most diverse in real estate with more than USD41 billion of assets under management. For further information, please visit our website, www.joneslanglasalle.com.cn
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 17,400 employees operating in more than 79 offices in 13 countries across the region. In 2009, the firm celebrates its 15 years in China, where there are about 700 professionals and 6,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various government agencies and developers, as well as owners of high-end residential and commercial buildings.
关于仲量联行
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务,为客户持有、租用或投资房地产的决策实现增值。仲量联行2008年全球业务收入约27亿美元,拥有大约180个分公司,业务遍及全球60个国家逾750个城市。仲量联行亦是物业管理及企业设施管理业的翘楚,管理的物业遍布世界各地,总面积逾14亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理(LaSalle Investment Management)”为全球最具规模及最多元化的房地产投资管理公司之一,管理资产总值超过410亿美元。更多详情请浏览 www.joneslanglasalle.com.cn
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的13个国家拥有79个分公司,员工总数超过17,400人。仲量联行已进入中国市场15年,目前拥有约700名专业人员及6000名驻厦员工,所提供的专业房地产顾问及服务领域包括:商铺、住宅、写字楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商,以及高档住宅和商业物业的业主。
Jones Lang LaSalle (NYSE:JLL) is a professional services firm specializing in real estate. The firm offers integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying or investing in real estate. With 2008 global revenue of USD2.7 billion, Jones Lang LaSalle serves clients in 60 countries from 750 locations worldwide, including 180 corporate offices. The firm is an industry leader in property and corporate facility management services, with a portfolio of approximately 1.4 billion square feet worldwide. LaSalle Investment Management, the company's investment management business, is one of the world's largest and most diverse in real estate with more than USD41 billion of assets under management. For further information, please visit our website, www.joneslanglasalle.com.cn
Jones Lang LaSalle has over 50 years of experience in Asia Pacific, with over 17,400 employees operating in more than 79 offices in 13 countries across the region. In 2009, the firm celebrates its 15 years in China, where there are about 700 professionals and 6,000 on-site staff, providing quality real estate advice and services in the areas of retail, residential, commercial, management services, project and development services and research. Key clients include various government agencies and developers, as well as owners of high-end residential and commercial buildings.
关于仲量联行
仲量联行(纽约证交所交易代码:JLL)是专注于房地产领域的专业服务企业。公司在全球的专家团队致力于提供全面整合的服务,为客户持有、租用或投资房地产的决策实现增值。仲量联行2008年全球业务收入约27亿美元,拥有大约180个分公司,业务遍及全球60个国家逾750个城市。仲量联行亦是物业管理及企业设施管理业的翘楚,管理的物业遍布世界各地,总面积逾14亿平方英尺。仲量联行旗下投资管理业务分支“领盛投资管理(LaSalle Investment Management)”为全球最具规模及最多元化的房地产投资管理公司之一,管理资产总值超过410亿美元。更多详情请浏览 www.joneslanglasalle.com.cn
仲量联行在亚太地区开展业务超过50年。公司目前在亚太地区的13个国家拥有79个分公司,员工总数超过17,400人。仲量联行已进入中国市场15年,目前拥有约700名专业人员及6000名驻厦员工,所提供的专业房地产顾问及服务领域包括:商铺、住宅、写字楼、工业、物业管理服务、企业设施管理、投资、战略顾问、项目与开发服务以及市场研究等。主要客户包括不同的跨国公司和开发商,以及高档住宅和商业物业的业主。
联系方式
- 公司网站:http://www.joneslanglasalle.com
- 公司地址:广州市天河区珠江西路5号广州国际金融中心主塔24层
- 邮政编码:510623
- 联系人:Janice Chen / Daniel Fan
- 电话:(020)23388088