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Software Engineer - Technical Support

北京佩美国际管理咨询有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2017-03-28
  • 工作地点:大连-高新园区
  • 招聘人数:若干人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语 熟练
  • 职位月薪:1-1.5万/月
  • 职位类别:高级软件工程师  软件工程师

职位描述

职位描述:
Our customer Liferay is the provider of leading enterprise open source portal and collaboration software products. Liferay portal is used by Fortune 500 companies worldwide, including BMW, China Mobile, Cisco Systems, Electronic Arts, French Ministry of Defense, Harvard University, Honda, NBA, Vodafone, and Watsons. Liferay offers professional services, technical support, custom development and professional training to ensure successful deployment in the most demanding IT environments. Liferay is based in Los Angeles, California.
Description:
Liferay is looking for excellent software engineers who can work as the technical support engineers to assist the company's growing number of customers. Your primary responsibility will be to fix bugs in our product that are found by customers and users. Your debugging skills and coding skills will be put to the test daily as you quickly turn around bug fixes for customers. Although this position's priority is to fix bugs, it will also allow you to work on new features for the product. Your contribution will be recorded in our product release and improve our product quality.
Qualifications:
● Bachelor’s Degree in Computer Science with at least 2 years working experience or SCJP quivalent.
● CET-4 or CET -6 equivalent
● Excellent programming skills and a solid foundation in Java and Java Servlets, JSP, SQL
● Good understanding of web based technologies (HTML, XML, CSS, JavaScript,AUI)
● Experience with relational databases
● Good and effective communication skills, phenomenal written English skills
● Able to complete tasks with minimal assistance, knows when and what to escalate
● Extremely hard working, self-motivated, and detailed oriented, and multi-task.
● Ability to analyze complex issues and systematically break them down into their base components in order to determine the root cause of issues.
● Create debugging builds (debugging patches, println)
● Has Intermediate understanding of the JVM and know best practices for tuning the JVM.
Job Responsibilities:
? Fix Bugs, backport fixes, and create patches - 50%
? Participate in global mentorship system and development project - 10%
? Handle Technical Escalations from Junior Technical Support Engineers & Customer Support Engineers - 30%
1. Environment Setup
2. Analyze customer data to reproduce the issue.
3. Log/Stack Trace Analysis
4. Thread Dump Analysis
5. Heap Dump Analysis
? Create troubleshooting tools (Debug/logging patch; API proof, KB etc.) & Train Jr. engineers -10%
Pluses:
? Experience with Struts, Spring, Hibernate
? Experience with portals and portlets
? Have worked with multiple databases, and application servers
Location
? Dalian, Liaoning, China
工作地点:大连市高新园区

职能类别: 高级软件工程师 软件工程师

关键字: Software Technical Support Java 软件 技术支持 数据库

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公司介绍

PRI是一家美国独资的制造业投资和咨询管理公司,总部设在北京。公司在华北和长江流域投资有若干家生产型企业,业务涉及电子、机械、化工和医疗器械等行业。因为我们本身具有制造业领域的直接经验,我们也为有兴趣进入或已经进入中国的美国制造业公司提供投资、建厂及管理方面的咨询顾问服务(项目管理、市场调查、财务、人力资源、政府关系等)。PRI倡导多元文化,除了中国人,我们也有美国、新西兰、英国、南非和东南亚的雇员。

Pacific Resources International (PRI) is a privately-held USA Holding Company for manufacturing investments in China. Through leveraging our management capabilities at our China factories and offices, we provide consulting and assistance for new manufacturing start-ups or restructuring of existing factories. PRI is an organization with proven expertise in building businesses in China and surrounding regions. PRI is headed up by a team comprised of individuals from the United States, New Zealand, South Africa, and Malaysia, and is focused on building best practice business operations

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电子邮箱:prihr@priusa.com

联系方式

  • Email:prihr@priusa.comDetailer
  • 公司地址:北京市西城区西外大街西环广场A座15层A3