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张江-500强外资公司-商务专员(订单管理)

北京外企德科人力资源服务上海有限公司

  • 公司规模:10000人以上
  • 公司性质:合资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2017-02-19
  • 工作地点:上海-浦东新区
  • 招聘人数:2人
  • 职位月薪:7-9千/月
  • 职位类别:订单处理员  业务跟单

职位描述

职位描述:
Key responsibilities/essential functions include:

? Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met.
? Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma...).
? Order Entry and backlog quality. Implement changes as required for each project followed. Optimize Sales transfers.
? Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization.
? Ensure orders validation, compliance and approvals before Order Entry.
? Confirms customer requested date and Plan. The Backlog management
? Own and update timely key dates using local operating mechanisms and reports.
? Reviews Weekly Business Sales.
? Set up contract review with Finance/OTR Regional Manager.
? Daily follow up of customer credit documentation and inventory.
? Give shipping and billing instructions in accordance with contracts terms and conditions.
? Follow shipment, installation, application via reports.
? Follow up on collections issues due to OTR.
? Provide root cause on defect analysis.
? Monitor and coordinate daily logistics traffic from warehouses.


Quality Specific Goals:

? Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken.
? Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken.
? Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
? Complete all planned Quality & Compliance training within the defined deadlines.
? Identify and report any quality or compliance concerns and take immediate corrective action as required.
? Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.








Required Qualifications:

? Business/Logistic degree.
? 3 to 5 years experience in project management or order management.
? Fluent English.
? Customer Satisfaction Oriented.
? Team player.
? Lead.
? Committed to deliver.
? Ability to use Systems and work in a matrix environment.
? Good Understanding of the OTR process.
? Proficient at understanding how the Order Configuration process works ( Cobra).
? Proficient at understanding how the Order Entry and approval processes work through Cobra and the PjM Tool.
? Ability to keep contract moving forward.
? Good Product knowledge.
? Excellent Verbal and written communication.
? Green Belt trained.
? ISO knowledge.

Preferred Qualifications:

? Project Management.
? Transportation & Customs.
? Cobra, eOM, Oracle, Cognos, Active backlog tool.
? 学习能力强,可以快速熟悉公司的流程
? 最好有相关物流,外贸,客户服务,销售支持等工作经验
? 积极主动,善于沟通,条理清晰,执行能力强
? 熟悉大型企业ERP操作系统,可以熟练运用office软件
? 男女不限

职能类别: 订单处理员 业务跟单

关键字: 订单 客服 进出口 物流 销售助理 SAP 系统

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公司介绍

北京外企德科人力资源服务上海有限公司(简称 FESCO Adecco 外企德科)是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业,为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年,FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质,是中国人力资源服务行业的领跑者,Adecco则是全球人力资源行业的巨头,服务网络遍布全球60多个国家和地区。FESCO Adecco成立后,双方通过优势互补,整合了客户资源,依托全球化的资源和服务平台,融合本土网络优势,扩大了业务范围,为客户提供全方位的业务流程外包(BPO)、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展,并且在浙江、重庆、深圳、苏州设立了分支机构。目前,FESCO Adecco在中国每天服务达100万名员工,服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商,成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门,推动中国乃至全球的人力资源外包产业的健康发展。

联系方式

  • Email:recruitment@circassia.com
  • 公司地址:天目西路128号嘉里不夜城企业中心***座19楼