东莞招聘

职位描述：
Analyzes and recommends customer credit limits based upon credit scores.
. Performs credit assessment by conducting business and financial analysis
· Investigates potential credit fraud and works closely with internal security and business partners to resolve.
· Resolves credit issues independently
· Negotiates down payment with customers and HP sales staff to allow customer to purchase above their credit limit
· Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment.
· Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer.
· Recognizes trends for nonpayment and resolves issues by engaging internal partners.
· Initiates the dispute resolution process with internal HP partners and follows issue and ensures resolution for HP and customer.
· Analyzes at-risk customers and recommends account strategies to prevent delinquencies.

Education and Experience Required:

  

· First level university degree with a focus in accounting or finance recommended or equivalent experience.

· Typically 2-4 years of experience in credit and collection.

 

Knowledge and Skills Required:

 

· Fluency in Japanese or Korean language is required
. Good in spoken and written English
. Good written and verbal communication, negotiation, and conflict resolution skills.
· Good accounting knowledge.
· Good problem solving skills.
· Basic computer skills.
· Good prioritization skills.
· Basic understanding of risk mitigation tools.
· Understanding of HP's order management process.
· Understanding of HP's dispute management process.
· Understanding of collection processes and financial concepts.
. Good influence skills 举报 分享

At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.

Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.