东莞招聘

职位描述：
Duties:
1. Network Management
- Handling daily operation job and supporting users on different system case;
- Monitoring, alerting, troubleshooting and resolution of issues and escalating to the appropriate technical resources to resolve issues;
- Monitoring of network usage, network devices, servers etc,
- Managing a team with 22 people in different groups; define KPI & SLA to the team for each task;
- Providing frequent updates and reports in English and Mandarin ;
- Presenting status updates and progress reports clearly and effectively ;
- Consolidate the monitor data to generate the report and analyses, present the reports to management for decision;
- Maintain the team performance to meet the KPI.

2. Project Management
- Maintaining project management processes and methodologies to ensure IT infrastructure projects are delivered on time, within budget, adhere to high quality standards and meet client expectations;
- Monitoring the progress made by subcontracted vendors and third party service providers and providing frequent updates to project stakeholders
- Tracking key project milestones and adjust project plans and/or resources as required
- Assisting the systems, act as technical consultant;
- Identifying, diagnosing, troubleshooting, and resolving problems escalated from IT support systems and support calls;
- Providing training to support teams and providing tier L 1/2 support;
- Leading the development of the Service Desk system(Salesforce Apex/SOQL)
- Technical support/design of the IT infrastructure projects (Service Management Tools Migration/Server Room Migration/Networking Upgrade...)

Requirements:
- Bachelor’s Degree in Computer Science or other related field ;
- At least 8 years working experience in network planning/ support; Experience in MNC network operation center or related;
- At least 5 years team management experience;
- Experience in critical incident management, problem management;
- CCNA or CCNP certified is an advantage;
- Knowledge in Java and Remedyforce will be advantage;
- Good command in both written and spoken Cantonese and English;
- Positive and can-do attitude, can work independently;
- Good communication skill. 举报 分享

Li & Fung is the leading consumer goods design, development, sourcing, and logistics company for major retailers and brands around the world.

We specialize in responsibly managing supply chains of high-volume, time-sensitive goods.

We provide sophisticated, one-stop-shop solutions to meet our customers' specific needs. Our customer relationships, vendor network, and operations as one of the world's largest consumer product sourcing and distribution platforms, remain unrivaled.

We are committed to achieving the highest standards when meeting the needs of our customers through competitive pricing, quality, and reliable delivery. By leveraging our global network, market knowledge, and advanced technology, we have the capacity and flexibility to rapidly respond to evolving trends in consumer and production markets.

Experience, professionalism and integrity have earned Li & Fung its reputation as the world's leading consumer goods sourcing company. Through a growing network of over 15,000 suppliers in more than 40 economies, the Company strives to find quality-conscious, cost-effective manufacturers to match the production needs of more than 7,700 customers around the world.

This global framework enables Li & Fung to create tailored sourcing options to meet customers' specific requirements. Dedicated global teams of product specialists focus on each customer segment and leverage their close ties with suppliers to offer insider knowledge that helps customers make informed buying decisions.

    利丰有限公司是总部位于香港的跨国集团，并被公认为在消费品设计，开发，采购及分销上作为全球领先者。本公司通过广泛的全球网络，专门为全球领先的零售商和品牌的大批量、高时效类型商品提供供应链管理。

    利丰有限公司提供经验丰富的一站式供应链解决方案以满足客户的特定需求。无论是从产品设计，原材料采购到生产管理，还是质量控制，物流，航运等其他重要功能，其服务范围覆盖整个供应链。

    利丰作为全球供应链管理者，通过有竞争力的价格，质量和可靠的交付致力于实现最高标准的服务和满足国际业务需求。通过充分利用全球网络，市场知识及先进的技术和信息系统，利丰有能力灵活迅速地应对不断变化的消费趋势。公司的服务通过三个不同但相互关联的业务网络—贸易、物流和分销来覆盖整个供应链。

    利丰以遍及全球的网络，市场知识和信息系统，迅速应对不断变化的消费趋势。经验，专业知识及优良信誉，使利丰有限公司成为世界领先的消费品采购公司。通过遍布超过40个经济体系的15000家供应商所组成的环球采购网络， 务求为全球两千多名客户提供高品质，具成本效益而又符合客户要求的供应商。我们的承诺是以有竞争力的价格，优质和可靠的交付， 向客户提供最高标准的服务。