东莞招聘

职位描述：
Our clinet is a Fortune 500 FMCG Group

Job Purpose:
Provides functional expertise and support to business users, including ITIL Service Delivery process, Deliver Continuous Improvement projects and also Template deployment project roles. This role will be part of the Global Applications Service Delivery team based in various hub sites.

Key Responsibilities:
1. Providing solutions for incidents raised by application Functional experts, ensure the service level agreements are met
2. Assist with change management activities which include release and production slots
3. Monitor Application Services performance; make sure the system’s stabilization and operational reliability meet agreed level
4. Work with other teams globally, regionally and locally to ensure global coverage is provided and excellence shared
5. Engage our customers across region and globally
6. Continuously identify and improve system to meet business’ growing requirements
7. Develop global/regional/local ERP solutions (Microsoft Navision) for business (CIP-Continuous Improvements)
8. Develop/improve standard operational procedures and Service Delivery Procedures
9. Be part of an out of hours callout service for problems with business critical systems, including follow the sun requirements and activities
10. Identify recurring problems and participate on resolution
11. Understand, interpret architecture/ Support interfaces and perform technical troubleshooting
12. Work on Service Introduction (Take On) Activities
13. Plan, test and implement enhancement, requests that deliver genuine business benefit
14. Involvement in project activity, including supportability advice and providing support to Development Teams during the systems delivery lifecycle
15. Outage coordination in the region
16. Report on Service metrics
17. Engage and work closely with other Global Teams

Requirement:
1. Bachelor or higher degree in Computer Science or Information Systems is preferred.
2. Good communication, especially in English and interpersonal skills
3. Strong analytical and problem solving skills
4. Good business process understanding on FMCG (Fast Moving Consumer Goods) industry (preferred)
5. 3-5 years ERP support, ERP development or ERP project experience in various functional areas
6. Excellent learning ability and abl to work effectively in a flexible and changing environment, manages multiple activities and priorities, and work well under pressure 举报 分享

SOMSEM, to express our value by providing value - added service!

SOMSEM focuses on delivering professional management consulting service. We strive for raising productivity through improved quality, efficiency and cost-reduction across total workforce, enabling clients to concentrate on their core business activities.

SOMSEM business consists of permanent recruitment, executive search & Recruitment Process Outsourcing. Our business has been utilized in China's major cities, focusing on Information Technology industries.

We insist on changing our role from “value provider” to “value implementer”

SOMSEM has earned appreciation from clients while we deliver high quality service to them. We treasure such recognition and mutual trust. It makes us believe that we could express SOMSEM’s value by providing high value-added service!

尚宸，通过提供价值服务来体现尚宸顾问的价值!

尚宸企管专注于提供专业的企业管理咨询服务，致力于帮助客户提高质量、效率以及降低运营成本从而提高客户的生产力,使得客户能专注于核心业务。

尚宸业务模块涵盖在IT技术领域的招聘、猎头、招聘流程外包，我们的业务已经拓展到中国的主要城市。

我们在提供企业管理咨询服务过程中的角色定位强调由“价值的提供者”转变成“价值的实现者”！

尚宸企管在为客户提供高质量的服务的同时。也获得了客户的一致赞誉！我们也将珍惜这份荣誉与互相信任，这也促使我们坚信为客户提供价值服务才能体现尚宸顾问的价值。