韩语运营主管(Supervisor)
Hewlett Packard Enterprise
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2017-01-30
- 工作地点:大连
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:专业培训
- 语言要求:韩语/朝鲜语 精通 英语 熟练
- 职位月薪:10000-14999/月
- 职位类别:销售行政经理/主管
职位描述
职位描述:
· Supervise a team primarily comprised of non-exempt employees or contingent workforce with welldefined, limited scope, including directing daily work activities/priorities, people recruitment and development, and cost management
· Directs daily work activities of teams providing remote (offsite) service; customer access, pre-sales, post-sales or service delivery to solve various business systems and applications problems for customers: onsite engineering personnel: and Authorized Service Providers.
· Services are provided on standard, specialized or complex systems.
· Role is primarily tactical in nature.
· Ensure operational excellence by monitoring key metrics and ensuring team goals and contractual commitments are met.
· Resolve/monitor routine customer escalations, as appropriate.
· Employee Impact: one team of Integrated Circuit (IC)’s delivering standard services
· Customer Impact: standard service delivery
Education and Experience Required:
Typically requires Bachelor’s degree or equivalent experience, 2-4 years related experience and project or team management experience.
Knowledge and Skills Required:
· People management responsibility
· Demonstrate a broad knowledge of corporate organization and policies.
· Demonstrate business, technical and functional knowledge at an expert level.
· Demonstrate intermediate skills in project management, communication, analysis and presentation.
· Demonstrate management capability.
· Fluent in English.
· Fluent in Korean.
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· Supervise a team primarily comprised of non-exempt employees or contingent workforce with welldefined, limited scope, including directing daily work activities/priorities, people recruitment and development, and cost management
· Directs daily work activities of teams providing remote (offsite) service; customer access, pre-sales, post-sales or service delivery to solve various business systems and applications problems for customers: onsite engineering personnel: and Authorized Service Providers.
· Services are provided on standard, specialized or complex systems.
· Role is primarily tactical in nature.
· Ensure operational excellence by monitoring key metrics and ensuring team goals and contractual commitments are met.
· Resolve/monitor routine customer escalations, as appropriate.
· Employee Impact: one team of Integrated Circuit (IC)’s delivering standard services
· Customer Impact: standard service delivery
Education and Experience Required:
Typically requires Bachelor’s degree or equivalent experience, 2-4 years related experience and project or team management experience.
Knowledge and Skills Required:
· People management responsibility
· Demonstrate a broad knowledge of corporate organization and policies.
· Demonstrate business, technical and functional knowledge at an expert level.
· Demonstrate intermediate skills in project management, communication, analysis and presentation.
· Demonstrate management capability.
· Fluent in English.
· Fluent in Korean.
职能类别: 销售行政经理/主管
关键字: 韩语 BPO 团队管理
公司介绍
At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
联系方式
- Email:recruitment.gdchinaerp@hpe.com
- 公司地址:利星行中心