市场销售部大客户经理 Key Account Manager (深圳)
DHL Global Forwarding (DGF)- 敦豪全球货运
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2017-01-22
- 工作地点:深圳-福田区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 职位月薪:8000-9999/月
- 职位类别:货运代理
职位描述
职位描述:
工作职责:
1. Manages relationship of a defined number of (CSI)MNC and SC customers and prospects in a particular sector (serves as primary contact for the customer; coordinates the account e.g. with regards to Trade Lane involvement)
2. Seeks and prospects for Strategic Customer targets to win new customers
3. Ensures that Key Account activities are aligned with globalregional sector strategy
4. Delivers the regional andor country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
5. Works on regional customer initiatives and for implementing global business plan contents
6. Plans and manages accounts
7. Collects relevant customer information for the RFIRFPRFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
8. Coordinates with CRM’s on account planning, customer enquiries, business reviews etc.
9. Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
10.Consults CRMs and Sector Heads on potential solutions and best practice
任职资格:
1. Good understanding of sector issues in the global forwarding industry and knowledge on DGF products (AFROFR) and business models; experience with customers
2. Customer management experience
3. Ability to identify customer needs by gathering information and building long-term relationships
4. Well-developed communication and presentation skills
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工作职责:
1. Manages relationship of a defined number of (CSI)MNC and SC customers and prospects in a particular sector (serves as primary contact for the customer; coordinates the account e.g. with regards to Trade Lane involvement)
2. Seeks and prospects for Strategic Customer targets to win new customers
3. Ensures that Key Account activities are aligned with globalregional sector strategy
4. Delivers the regional andor country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
5. Works on regional customer initiatives and for implementing global business plan contents
6. Plans and manages accounts
7. Collects relevant customer information for the RFIRFPRFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
8. Coordinates with CRM’s on account planning, customer enquiries, business reviews etc.
9. Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
10.Consults CRMs and Sector Heads on potential solutions and best practice
任职资格:
1. Good understanding of sector issues in the global forwarding industry and knowledge on DGF products (AFROFR) and business models; experience with customers
2. Customer management experience
3. Ability to identify customer needs by gathering information and building long-term relationships
4. Well-developed communication and presentation skills
职能类别: 货运代理
公司介绍
DHL(敦豪)是全球物流行业领先品牌。凭借遍及全球220多个国家和地区的业务网络,逾380,000名员工,以安全、可靠的服务,将世界各地的个人和企业连结起来,促进了全球贸易往来。DHL隶属于德国邮政敦豪集团(Deutsche Post DHL Group),2020年营收超过660亿欧元。
敦豪全球货运(DHL Global Forwarding,简称DGF)是敦豪旗下的货运物流板块,自1815年至今已有200多年的历史,在海陆空货运、跨境铁路及工业供应链管理等领域提供专业物流服务,为众多行业如科技、生命科学和医疗保健、新能源、汽车和零售等行业提供定制化的解决方案。我们还积极承担企业的社会责任,在绿色环保及帮助所在国弱势群体方面不断努力。以此,DHL致力于成为“服务全世界的物流公司”。
敦豪全球货运(中国)有限公司是DGF在中国的全资子公司。凭借扎实的物流操作经验,广泛的全球海陆空物流网络、专业热情的雇员、先进的物流信息技术、和灵活的价格体系等,成为我们的客户所信赖的物流合作伙伴。DHL全球货运中国的分公司和办事处遍及全国49个城市,拥有近3,000名的员工。
敦豪全球货运(DHL Global Forwarding,简称DGF)是敦豪旗下的货运物流板块,自1815年至今已有200多年的历史,在海陆空货运、跨境铁路及工业供应链管理等领域提供专业物流服务,为众多行业如科技、生命科学和医疗保健、新能源、汽车和零售等行业提供定制化的解决方案。我们还积极承担企业的社会责任,在绿色环保及帮助所在国弱势群体方面不断努力。以此,DHL致力于成为“服务全世界的物流公司”。
敦豪全球货运(中国)有限公司是DGF在中国的全资子公司。凭借扎实的物流操作经验,广泛的全球海陆空物流网络、专业热情的雇员、先进的物流信息技术、和灵活的价格体系等,成为我们的客户所信赖的物流合作伙伴。DHL全球货运中国的分公司和办事处遍及全国49个城市,拥有近3,000名的员工。
联系方式
- Email:CDGSC.HR@dhl.com
- 公司地址:珠江新城华夏路26号雅居乐中心7层
- 电话:13880436103