Customer Service, Air Freight
上海亚致力物流有限公司
- 公司规模:500-1000人
- 公司性质:外资(非欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2016-12-26
- 工作地点:上海-浦东新区
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:英语 良好
- 职位月薪:4000-8000/月
- 职位类别:货运代理 船务/空运陆运操作
职位描述
职位描述:
Role & Responsibilities:
a. Answer inquires from overseas office and local customers
b. Be the interface between customer and Agility operation team/overseas office to coordinate shipments arrangement, track and trace and make required reports.
c. Work closely with capacity team for loading plan base on shipment status
d. Make Shipping instruction ( SI ) and other related required document to operation team
e. Settle problems/complains with overseas office, report and escalate to superior for instructions in regard to tough issues
f. Confirm Billing from overseas and make sure the accuracy and create DNF ( Dispute Notification Format) in system
g. Make required reports
h. Maintain good relationship with customers
i. Any other works assigned by the management.
Education and Experience requirements
a. Degree in freight forwarding, international business administration, logistics or relevant discipline
b. Min 2 years of professional and solid experience in the transport, freight forwarding or any logistics field and 1 year working in global forwarder
c. Industry knowledge for handling procedures of airfreight.
d. English CET 4
Skills/ Competencies required
a. Solid freight forwarding operational know-how
b. Strong customer relationship skills
c. Strong communication and inter-personal skills
d. Self-motivated, organized and focused
e. Advanced computer literacy: good PC skills, and capability to use internal tools
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Role & Responsibilities:
a. Answer inquires from overseas office and local customers
b. Be the interface between customer and Agility operation team/overseas office to coordinate shipments arrangement, track and trace and make required reports.
c. Work closely with capacity team for loading plan base on shipment status
d. Make Shipping instruction ( SI ) and other related required document to operation team
e. Settle problems/complains with overseas office, report and escalate to superior for instructions in regard to tough issues
f. Confirm Billing from overseas and make sure the accuracy and create DNF ( Dispute Notification Format) in system
g. Make required reports
h. Maintain good relationship with customers
i. Any other works assigned by the management.
Education and Experience requirements
a. Degree in freight forwarding, international business administration, logistics or relevant discipline
b. Min 2 years of professional and solid experience in the transport, freight forwarding or any logistics field and 1 year working in global forwarder
c. Industry knowledge for handling procedures of airfreight.
d. English CET 4
Skills/ Competencies required
a. Solid freight forwarding operational know-how
b. Strong customer relationship skills
c. Strong communication and inter-personal skills
d. Self-motivated, organized and focused
e. Advanced computer literacy: good PC skills, and capability to use internal tools
职能类别: 货运代理 船务/空运陆运操作
公司介绍
Agility集团是世界领先的供应链管理公司之一。
作为Agility集团的前身,PWC (科威特公共仓库公司) 一直是中东地区重要的综合供应链解决方案服务商。
通过多年的业务规划和地域拓展,2006年11月13日,PWC宣布将其名下所有的物流资产整合在一起,Agility品牌由此诞生。
Agility集团的业务重点涵盖广泛的市场领域,包括高科技,展会,汽车和轮胎,工业,零售和消费品业,航空,石油和天然气等。Agility集团通过不断重视卓越操作并且提高供应链的可视度和可控性,从而有效地帮助客户提高效率,减少中转环节和运抵时间。作为一家全球领先的物流公司,Agility将持续为各大跨国公司及大中型国内企业设计,执行并优化物流方案。
Agility集团目前拥有32,000多名员工,分布在世界各地100多个国家550余处营运网络。
作为Agility集团的前身,PWC (科威特公共仓库公司) 一直是中东地区重要的综合供应链解决方案服务商。
通过多年的业务规划和地域拓展,2006年11月13日,PWC宣布将其名下所有的物流资产整合在一起,Agility品牌由此诞生。
Agility集团的业务重点涵盖广泛的市场领域,包括高科技,展会,汽车和轮胎,工业,零售和消费品业,航空,石油和天然气等。Agility集团通过不断重视卓越操作并且提高供应链的可视度和可控性,从而有效地帮助客户提高效率,减少中转环节和运抵时间。作为一家全球领先的物流公司,Agility将持续为各大跨国公司及大中型国内企业设计,执行并优化物流方案。
Agility集团目前拥有32,000多名员工,分布在世界各地100多个国家550余处营运网络。
联系方式
- 公司地址:地址:span东风东路761号丽丰中心13楼01单元