Global System Support Expert (职位编号:1594848)
Hewlett Packard Enterprise
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2017-01-30
- 工作地点:大连
- 招聘人数:若干人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:120000-200000/年
- 职位类别:技术支持/维护工程师
职位描述
职位描述:
? Participates as a member of an IT technical team.
? Performs basic analysis of functional or service requirements using fundamental understanding of IT Business process or problems.
? Implements end-user or enterprise infrastructure or application services prepared by more senior Engineers.
? Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity.
? Resolves technical issues of moderate complexity within a given technical area.
? Partners with members of a given team or other IT teams as appropriate.
? Identifies potential escalations and proactively alerts management.
? Provides solutions to prevent problems from occurring in area of responsibility including patch management.
? Reviews, implements and verifies changes/solutions of medium complexity and risk. Ensures configuration management database entries are complete and accurate.
Qualification / Experience
? Information Technology Infrastructure Library (ITIL) certification preferred.
? Lean Six Sigma or other Quality certification preferred.
? Typically 7+ years of experience in technical background.
? Overall work experience should be 10 years and above.
Desirable Knowledge and Skill Requirements:
? Good verbal and written communication skills.
? Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications).
? Experience with business IT applications (e.g. supply chain, customer relationship management, HR, Finance).
? Basic skills in scripting and / or programming language. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
? Strong initiative, problem solving, priority setting, and collaboration skills.
? Good organizational and analytical skills.
? Exhibits a high level of initiative and integrity.
? Possess creative ability, credibility and self-confidence.
? Analyze and resolve problems.
? Focus on customers.
Additional Requirements:
? This role may require the candidate to work during week-ends, month-ends or after hours to support Project / Business requirements.
举报
分享
? Participates as a member of an IT technical team.
? Performs basic analysis of functional or service requirements using fundamental understanding of IT Business process or problems.
? Implements end-user or enterprise infrastructure or application services prepared by more senior Engineers.
? Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity.
? Resolves technical issues of moderate complexity within a given technical area.
? Partners with members of a given team or other IT teams as appropriate.
? Identifies potential escalations and proactively alerts management.
? Provides solutions to prevent problems from occurring in area of responsibility including patch management.
? Reviews, implements and verifies changes/solutions of medium complexity and risk. Ensures configuration management database entries are complete and accurate.
Qualification / Experience
? Information Technology Infrastructure Library (ITIL) certification preferred.
? Lean Six Sigma or other Quality certification preferred.
? Typically 7+ years of experience in technical background.
? Overall work experience should be 10 years and above.
Desirable Knowledge and Skill Requirements:
? Good verbal and written communication skills.
? Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications).
? Experience with business IT applications (e.g. supply chain, customer relationship management, HR, Finance).
? Basic skills in scripting and / or programming language. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
? Strong initiative, problem solving, priority setting, and collaboration skills.
? Good organizational and analytical skills.
? Exhibits a high level of initiative and integrity.
? Possess creative ability, credibility and self-confidence.
? Analyze and resolve problems.
? Focus on customers.
Additional Requirements:
? This role may require the candidate to work during week-ends, month-ends or after hours to support Project / Business requirements.
职能类别: 技术支持/维护工程师
关键字: Global System Support Expert SAP SFDC
公司介绍
At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
联系方式
- Email:recruitment.gdchinaerp@hpe.com
- 公司地址:利星行中心