东莞招聘

职位描述：

PURPOSE目的
To achieve DIS customer service sales business target, maintain and enlarge customer satisfaction in assigned territory

WORKING RELATIONSHIPS工作关系
Describe your work relationships:
描述你的工作关系:

• CS delivery team: ensure customer service request can be handled timely
• CS logistic team: communicate parts delivery information
• Customer Care Center: ensure customer service request can be handled timely
• Commercial sales team and marketing team: communicate customer needs and handle business opportunity well

PRINCIPAL ACCOUNTABILITIES主要工作职责

• Promote service products to achieve annual AOP target, including service contract, POS, X-ray tube, system spare part, paid job, system lifecycle products and other related service products.
• Monitor and collect account receivable on a time basis
• Build up and improve customer relations and explore potential business opportunities
• Improve service contract penetration rate, service conversion rate and renewal rate
• Cooperate with ASP, service channel and other service dealer to maintain region service market.
• Effectively implement marketing & sales strategies and activities to fulfill business objectives in terms of sales revenue, growth rate and improvement of contract and overall service margins
• Cooperate with service delivery team, commercial team and marketing team to enhance and protect Philips brand for long-term business growth
• Cooperate with commercial sales team to enhance KA & VIP customer relationship
• Other tasks assigned by team & company

MAJOR CHALLENGES主要挑战

• Meet the challenges of AOP target and continuous business growth
• Improve contract penetration rate to ensure sustained growth of sales revenue
• Collect the AR payment as early as possible to maintain cash flow
• Respond swiftly to the increasingly diversified and flexible market needs
• Be aware that the CS market is becoming more & more competitive, and creative marketing & sales initiatives need to be taken

JOB REQUIREMENTS岗位要求
1.Education学历:
BS/MS degree in a medical, engineering or business discipline, junior college is essential
1.Experience工作经验:
Knowledge of medical equipment service business, 2+ years progressive sales/marketing or services experience strongly preferred
c) Travel Frequency出差频率:
> 50%
d) Competency and Skills 能力和技能:

• Accountable, innovative, energetic
• Good communication and negotiation skill
• Proven track record in business sales role.
• Positive attitude, hard work, self-motivated, open-mind, and ownership
• Willing to travel

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