零售店客服
UPS
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2017-02-03
- 工作地点:深圳-福田区
- 招聘人数:1人
- 学历要求:大专
- 职位月薪:4000-6000/月
- 职位类别:其他
职位描述
职位描述:
Responsibilities:
? Assist walk-in & drop off customers with packaging and key entry.
协助处理所有客户的包裹事宜,将包裹信息输入内部系统
? Ensure collection of payment (cash/cheque) upon receipt of packages
收到货物后,确保运费的回收
? Take pickup call orders routed by centre, respond to customer shipping enquires
从公司电话操作中心获得取件订单信息,答复并处理客户对货物运输的问题
? Generate potential sales leads through import information
通过进口货件信息,挖掘潜在的销售机会
? Coordinate with operations and follow-up with service issues, coordinate with F&A and follow-up with billing issues, sales admin support to retail service rep
与操作中心和财务部进行协调,跟进服务和结算问题,支持快件服务专员的业务发展
? Key entry of all export shipments, audit export data and make necessary corrections
审核出口货物的信息,将货物信息输入内部系统
? Upload shipment data, print reports of all export shipments
打印所有出口货物的报告,将信息上传至公司系统
Requirements:
1、大专以上学历
2、一年以上相关客户服务工作经验
3、良好的客户沟通技能
4、熟练的计算机操作技能
5、英语具备听说读写基本技能
举报
分享
Responsibilities:
? Assist walk-in & drop off customers with packaging and key entry.
协助处理所有客户的包裹事宜,将包裹信息输入内部系统
? Ensure collection of payment (cash/cheque) upon receipt of packages
收到货物后,确保运费的回收
? Take pickup call orders routed by centre, respond to customer shipping enquires
从公司电话操作中心获得取件订单信息,答复并处理客户对货物运输的问题
? Generate potential sales leads through import information
通过进口货件信息,挖掘潜在的销售机会
? Coordinate with operations and follow-up with service issues, coordinate with F&A and follow-up with billing issues, sales admin support to retail service rep
与操作中心和财务部进行协调,跟进服务和结算问题,支持快件服务专员的业务发展
? Key entry of all export shipments, audit export data and make necessary corrections
审核出口货物的信息,将货物信息输入内部系统
? Upload shipment data, print reports of all export shipments
打印所有出口货物的报告,将信息上传至公司系统
Requirements:
1、大专以上学历
2、一年以上相关客户服务工作经验
3、良好的客户沟通技能
4、熟练的计算机操作技能
5、英语具备听说读写基本技能
职能类别: 其他
公司介绍
As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries. That’s logistics. And that’s exactly what a career at UPS is all about.
From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.
Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.
It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.
UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.
除了在*********上投递简历,您也可以登录UPS官方招聘网站,创建个人账号后再投递一次,以便我们将您收录在系统简历库内。
*************************/careersection/10025/jobsearch.ftl (复制到IE地址栏内)
我们提供全方位薪酬福利与职业发展机会:
1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会
From our roots as a Seattle, Washington-based bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus―making the world work better for everyone. At the heart of all that we do, you’ll find a true dedication to our people, our customers and the communities we serve.
Whether you start with UPS straight out of school like many of our senior managers did, or arrive with years of valuable experience, everyone at UPS has the opportunity to grow. Empowering careers and commerce around the globe takes more than innovative thinkers, collaborative teammates and incredible technology. It calls on the values, purpose and mission that have driven us right from the start.
It all begins with talented individuals like you―people who are ready to turn ideas into successful business practices. Explore how UPS jobs can make the world work better for you.
UPS Equal Opportunity Statement. We do not discriminate against any applicant for employment or any employee in any aspect of their employment at UPS because of age, race, religion, sex, disability, sexual orientation, gender identity, military status, pregnancy, national origin or veteran status.
除了在*********上投递简历,您也可以登录UPS官方招聘网站,创建个人账号后再投递一次,以便我们将您收录在系统简历库内。
*************************/careersection/10025/jobsearch.ftl (复制到IE地址栏内)
我们提供全方位薪酬福利与职业发展机会:
1.具有竞争力的薪酬
2.提供完善的社会保险和公积金
3.为员工及其子女提供补充商业医疗保险
4.提供免费员工体检
5.提供员工生日和重大节日礼品
6.提供不少于10天的带薪年假
7.提供必要的业务培训
8.提供多样的员工活动
9.提供优先考虑内部员工的职业发展机会
联系方式
- Email:yurebecca@ups.com
- 公司地址:福田保税区金花路凤凰道口UPS六楼
- 电话:18156556009