产品支持经理 Manager.Product Support
立达纺机 Rieter Textile
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2012-11-13
- 工作地点:常州
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:质量管理/测试经理(QA/QC经理)
职位描述
Job Title/ 职位名称:
- 产品支持经理 Manager Product Support
Department/工作部门:
- 质量 Quality
Report to/汇报对象:
- 质量总监 Head of Quality Management ACHA
Job responsibilities (main tasks) / 工作职责:
- 分析和解决客户现场CORN反馈产品质量问题;Analyze and Solve in CORN System as “clarifier” , Product quality complaint from customer.
- 准备和组织本地CORN会议,协同全球CORN 会议;Prepare and organize local CORN Meeting, and assist Global CORN Meeting. .
- 组织Cause Analyse会议,和其他部门专家共同找出解决方案,并推动产品质量改进;Lead Cause Analyze meeting and organize solution in cooperation with other dep. specialist, address to Ex-works.
- 持续跟踪重大问题解决直到完成,在CORN会议上展示给相关者Follow up status of key problem solving on CORN meeting and service meeting. Plan Do Check Act-Problem Solving
- 领导现场改造方案和实施,Lead Field Modification implement.
- 准备月度保修费用报告,关注问题解决周期;Prepare monthly reporting of warranty cost. Guarantee Cost vs. Machines Time Till Problem Solving.
- 现场测试组织和监督Field Test organization and monitoring
- 支持研发部门风险分析Support Risk Analysis New design
- 和PDE,Planning准备红色文件夹模板;Prepare Red folder with PDE
- 创建服务文件;Create the service info.
- 处理客户返回零件;Handle the return parts, scrapt or repairing.
Job qualifications/任职条件:
- 本科或以上;College or above
- 电气/机械/纺织工程相关专业Mechanic /Electric / Textile / Engineering Technical Background
-Above 5 years working Customer Complaint handling or Quality or Design experience in mechanical manufacturing industry有5年以上机械制造行业客诉处理,质量或设计工作经验 ;
- Knowledge of Rieter Spinning Machinery is preferred 有立达纺纱机器经验优先;
- Lead a team above 3 years;带领团队3年以上
- 团队合作Team Player
- 英语读写流利;English Spoken and Writing well
- office 办公软件MS office
- 熟悉SAP 尤佳SAP is a plus
- 工作主动;Active
- 有责任心;Responsibility
- 乐于学习;Able to learn
公司介绍
立达目前在中国有2家全资子公司:
立达纺织机械(上海)有限公司(立达上海) -----座落于上海虹桥开发区, 主营立达产品市场拓展, 整机及备件的销售, 以及售后服务.
立达(常州)纺织仪器有限公司(立达常州)-----投资总额为9300万欧元。立达常州拥有自己的机加工、钣金、电气和装配部门,其装配和生产的纺织机械产品销往包括中国在内的全球市场。2008年,公司又投资3500多万人民币购置了11.6万平方米的新地块,已经于2011年底建设完成第一期,目前第二期正在进行中,此次扩建为业务量的扩大做好准备。
如今,立达在中国已拥有800多名员工,具有多种多样的专业背景,主要专业领域包括:纺织工艺,产品开发,生产制造,仓储物流,市场营销,销售服务和技术支持。
“专业创造舒适”是立达多年以来秉承的宗旨,同时也是立达中国对所有中国用户的承诺; “客户满意、享受工作、争取最大利润”是立达的核心价值观。未来,立达中国将籍助其先进的产品和技术通过全体员工的努力,不断提供给广大的中国纺织企业用户,与中国纺织工业携手壮大。
Rieter, a Swiss-based international industrial was established in 1795. Rieter Textile Systems is the leading supplier of integrated systems and service for manufacturing yarns from natural and man-made fibres for all applications. Now there are 27 subsidiaries allover the world.
In China, there are 2 subsidiaries.
Rieter Textile (Shanghai) Co. Ltd is a wholly owned production subsidiary of Rieter Textile Division. It locates in the Hongqiao Development zone in Shanghai.
Rieter Changzhou Textile Instruments Co., Ltd (Rieter Changzhou) is a wholly owned production subsidiary of Rieter Textile Division with total investment of 93,000,000 Euro. We have our own Machining, Sheet Metal, Electrics and Assembly departments. The products assembled and produced in changzhou sold successfully to domestic and global markets. In 2008, Rieter Changzhou invested more than RMB35,000,000 to buy a new land which is 116,000 m2 for the enlargement of portfolio and the first phase have finished at the end of 2011.
In China, there are more than 800 employees with many kinds of specialties such as Textile Technology, PDE and Manufactory…
The Comfort of Competence is Rieter’s credendum and Rieter China promise to all customers. These principles – Delight your customers, Enjoy your work and Fight for profits – also represent the pillars of Rieter corporate vision. In the future, more and more products and technologies will be provided to our customers through the endeavor of Rieter Changzhou and its employees. Rieter Changzhou will progress together with the development of the Chinese textile industry.
http://www.rieter.com
http://www.rieterchina.com
更多职务请访问立达网站。有意者请将个人中、英文简历用电子邮件或传真发至本公司,注明应聘职位,谢绝拜访!
E-Mail:hr.changzhou@rieter.com
地址:新北区华山中路21号
联系方式
- 公司网站:http://www.rieter.com
- Email:hr.changzhou@rieter.com
- 公司地址:上海娄山关路83号-12楼
- 邮政编码:200336