常州招聘

职位描述：
Job Description for Marketing and Sales Manager (M&SM)
Location
Reports to General Manager BFEC
Manages Directly supervises Sales and Events staff and coordinates the use of central or temporary hired resources for Web Master / Social Media and Graphic Design.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Temporary substituted by
Position Summary The M&SM is responsible to develop and foster business through pro-active direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the BFEC. Also develops tactical action-plans to drive measurable, incremental sales revenue.
Duties and Responsibilities ? Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
? Maintain and expand corporate incentive program via direct mail, personal visits etc.
? Evaluates and drives the BFEC’s participation in the various sales channels, market sales, event booking centers, electronic lead channels, etc.
? Develops strong relationships with on-property Sales and Marketing team(s) to ensure working in unity and always striving to achieve the same goals.
? Develops relationships within local business and target audience relevant communities to strengthen and expand customer base for sales opportunities.
? Driving the in-store, localized and online tactical promotional activities, road shows and local events, driving visitor traffic and retention. Run an annual calendar of local relevant activities. leveraging a combination of topical, seasonal, locally relevant, holiday or festivity driven and naturally occurring activities and events.
? Event management, planning and organization:
? Plan event from start to finish according to requirements, target audience and objectives
? Come up with suggestions to enhance the event’s success
? Prepare budgets and ensure adherence
? Source and negotiate with vendors and suppliers
? Be in charge of hiring and supervising all staff (DJs, waiters, caterers etc.)
? Coordinate all operations
? Lead promotional activities for the event
? Approve all aspects before the day of the event
? Ensure event is completed smoothly and step up to resolve any problems that might occur
? Analyze the event’s success and prepare reports
? Develop and send informative press releases to targeted lists highlighting all activities and promotions.
? Facilitates the flow of information throughout the venue, by organizing and presiding over regularly Sales and Marketing briefs and meetings
? Recruits, selects and hires the best staff. Monitors performance and manages all (temporary) Marketing & Sales staff pro-actively, drives a positive staff attitude and appearance, fosters energetic teamwork/relations with co-workers and management, sets-up and drives training programs, implements and actively promotes a customer focused meritocracy system.
Skillset Qualifications ? Polished personal presentation with confident and hospitable personality.
? High degree of commercial awareness and be able to understand links between sales and profit with excellent sales and negotiation skills. Good business sense and the ability to motivate and lead a team.
? Positive, energetic and collaborative
? Taking responsibility for getting things done, and taking pride in doing them well.
? Tons of energy and a great team spirit are a must.
? Leader by example
Education and certifications ? 3-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or MBA.
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? Knowledge of laws (federal, state, health and safety, etc.) and attendant regulations as well as the Company’s policies and procedures.
? Working knowledge and experience in Hotel or Restaurant management software and Point of sale software.
? Must have a complete knowledge of Fire Procedures
Experience 5 to 6 years’ experience in the sales and marketing or related professional area. And a minimum of three year in a senior sales role.in a similar setting.
Proven success in a similar role and environment.
Experience with needs assessment techniques, quality standards and satisfaction evaluation techniques
Language and Communication Skills Mandarin and English

? Ability to train, manage and motivate staff
? Ability to represent and promote the BFEC while addressing larger groups of people or press
? Ability to respond to common inquiries or complaints from customers, regulatory agencies
KPI’s ? Profitability and budget control
? Staff retention and satisfaction
? Customer satisfaction rates
? Complaint handling 举报 分享

iP2 Entertainment is a diversified international family entertainment and media company built around a core business of Branded Family Edutainment* Centers (BFECs). BFECs are unique entertainment destinations combining the most popular international brands with cutting edge media-based technology and attractions to deliver unique, interactive, deeply immersive experiential entertainment with an educational underlay, targeted at leading retail centers and high traffic locations around the world looking to differentiate. BFEC projects are done through international joint-ventures with local partners, iP2 develops exclusive strategic partnership in each high potential markets. iP2E provides a new and unique offering to the market, in part from signed agreements with the world's leading brands to develop and launch branded centers (NatGeo, Mattel & DreamWorks amongst others). Centers are further differentiated through high quality, cutting edge media based/immersive and interactive experiences.


iP2 Entertainment 是一家多元化的国际家庭娱乐和媒体公司，核心业务为Branded Family Edutainment Center (BEFCs, 品牌家庭益智娱乐中心)。BEFCs是独一无二的娱乐胜地，结合了最受欢迎的国际品牌和尖端新媒体技术和场景，提供独特的，交互的和深度沉浸式体验式娱乐和益智教育，针对全球各地领先零售商业中心和高客流地区。BEFCs项目通过与当地伙伴合作建立合资公司，iP2E在每个高潜力市场开发独家战略合作伙伴关系。iP2E向市场提供一种新的、独一无二的产品，部分产品通过与世界领先品牌签署授权协议，以开发和建立品牌中心（合作的品牌包括NatGeo, Mattel & DreamWorks）。娱乐中心将通过高质量的、领先的媒体技术和沉浸式的交互给顾客带来非凡的体验。