长沙招聘

职位描述：
Whitespace Responsibilities:
? Procure and maintain IT equipment on site - Projectors, HDTV, wireless presenters, MFP, Visitor sign-on, other A/V. Provide regular user training on self-service on IT technologies
? Receive deliveries of IT equipment, securely store and track items and ship items to field users
? IT peripherals such as printers and accessories, replacement/monitoring and upgrades of docks, monitors and office equipment
? Track IT Assets - both PCs, Mobiles, iPads and other inventory such as spare parts. (MDSL, IT Express etc. information maintain)
? Disposal of assets and ensuring eWaste is handled appropriately
? Provide meeting room Support , including Video Conferencing systems/Jabber Video/Webex Video ,usability & training
? Mobility & Telecom administrative support - Assist users in setting up/troubleshooting their company phones. Tracking numbers, porting, re-assigning numbers on employee departure and managing device theft/replacement, roaming activations etc
? Manage Digital Signage and support troubleshooting of those devices
? Assist with Desktop Ops related support when Unisys dispatch is present or unavailable due to high work demand
? Infrastructure communication to end-users on outages, planning and coordinating with building/facilities management on maintenance activities
? Infrastructure change management, liaison of end user testing on changes to IT infrastructure, networks etc. Working with global teams to negotiate planned maintenance windows and reporting testing and performance feedback
? Review and manage staff Unisys local dispatch, whitespace headcount; complains and improvement on handling requests and local process of local IT resources
? Continuously improve and monitor on-boarding and off-boarding process to improve end-user experience with IT. Work with global functions to get local needs aligned. Train new users on AbbVie equipment, process and walkthrough
? Mobile devices/PC/Laptop replacement efforts
? New global IT system rollout and training support
? Onboarding/on going access request and Off boarding arrangement
? New hired On- Boarding Training on IT related system which includes Software such as O365, Jabber Video, Workday and etc.
? Facilitate or deliver regular training to end-users on improving their self-service capability around collaboration tools, IT request systems and other technologies for better productivity. ( Shift up from Brand IT ) – My team is capable to provide training.)
? Provide Share point Access via IAM.
? Work closely with HR for IT Asset Request for new hire via Self Service Portal ( IT Express )
? Ad hoc IT related jobs function which delegate by your respective reporting manager. ( Maximise the Whitespace performance for MY,TH.VN)
 
Other Infrastructure/Operational Responsibilities (Brand IT)
 ? Plan and monitor for IT business continuity, crisis management and risk management. Work with procurement to ensure 3rd party SLAs are in place, such as printing solutions, telecom and other services are meeting business needs and ensure administrative process for billing and exception handling is in place.
? Handle Security incidents, reporting and awareness campaigns
? Leadership and capability building in learning opportunities on IT services and manage internal campaigns on available tools (for service requests, self-service etc), security awareness,
? Facilitate or deliver regular training to end-users on improving their self-service capability around collaboration tools, IT request systems and other technologies for better productivity
? Support internal and external audits and work with global teams to ensure compliance of IT policies is met with access control, retention of data etc (infrastructure)
? Sample – Project Management for IT Rooms to ensure compliance
? Sample – Fix File Shares – Get all signatures from all users (etc).
? Sample – Make sure all “selected” local applications meet local requirements
? Supply Chain… (Project Dawn, Vaporizer inventory system for PH)
? Application Issues (i.e. Veeva and OneView, Local Sharepoint) – Country Dependent MY,TH & VN by CEX
? White-Glove Service
? Review the white space resource loading when the size of affiliate organization changed (ex. New HCV BU created, GPRD department scope extension etc.)
? IT Policies enforcement/trainings
? Site specific IT operation procedures
? Local application maintenance & support (ie. Incentive calculation tool, etc)
? Training system support (ie. Sumtotal,Campus,ISO) 举报 分享

关于艾伯维中国

艾伯维（纽约证交所:ABBV）是一家于2013年1月2日正式成立的全球研究型生物制药公司，从雅培公司拆分而来。 艾伯维将尖端生物科技与百年传承的专注、激情，以及专业技术和组织架构集于一身，凭借其专业技术、敬业的员工和独特的创新方式，旨在研发并推广先进治疗方法，解决世界范围内的一些疑难杂症。2013年，全新成立的艾伯维在全球范围内拥有近21,000名员工，产品销往170多个国家。

艾伯维已在中国正式注册成为一家外商独资的医药公司,并且于2013年6月1日完成与雅培中国的拆分。艾伯维中国的产品线涉及多个疾病领域，涵盖免疫学领域、抗病毒学领域、肾脏学领域以及麻醉学领域。同时，艾伯维与中国的医学界和政府部门紧密合作，共同开展覆盖丙肝、肿瘤、免疫学、神经科学、疼痛和妇科健康等领域的临床研究。

艾伯维中国介绍

中国总部    上海

研发中心    艾伯维中国研发中心——上海张江研发中心，落成于2009年3月，是艾伯维全球7个研发中心之一。作为临床前研究的一环，支持全球药品研发中心（GPRD）的药物研发，主要集中在免疫、疼痛、神经系统与肾病领域。

员工数    近500名

历史 艾伯维中国成立于2013年6月1日

企业评级

艾伯维被纳入标准普尔500红利经典指数（S&P 500 Dividend Aristocrat Index） ，纳入这一指数的标准是公司股票连续25年以上实现持续增长的现金分红。同时， 艾伯维也被纳入标准普尔高产红利经典指数（S&P High Yield Dividend Aristocrats Index） ，纳入这一指数的标准是连续20年以上实现持续增长的现金分红。

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