长沙招聘

职位描述：
Major Responsibilities and tasks:
-Based in our SH office, the Online marketing specialist is responsible for implementing and supporting Thermomix online supervisor for various digital channels to elevate the corporate brand as well as to support Thermomix online and social media business
-Responsible for the daily monitoring and maintenance of all Thermomix online activities incl. social media and website
-Manage and execute the tracking and reporting process of online sales leads
-Handle online customer inquiry and customer complaint, able to find solution and communicate/report with relevant in-house departments to help solve the issue from marketing line
-Work with the corporate online shop and e-Commerce peers for both internal sales force purchase and external customer online purchase questions/issues
-Support the set up of Thermomix community, and maintain the community as well as customer database after launch
-Research and aggregate customer experience; provide intelligence and decision-making support on market research and customer behavior
-Conduct quantitative analysis in support of all online channel development activities by developing toolboxes, online campaign execution, data tracking.
-Support thermomix marketing online team in other marketing related activities
-Work together with external agencies to brief, plan, execute and follow up on online activities such as campaigns


Our Expectations:
-At least 3 years marketing (digital) experience and in business analysis
-Advanced data driven judgment and problem analytical skills
-Understanding of e-Commerce or digital business model
-Good communication skill and attitude with both internal and external parities
-Fine for working or handling online customer questions after working hours
-Be able to work under pressure and conflict management capability
-Quick learning and good sense of customer service, ability to do detail work and proactive follow up for customer’s needs
-Willing to take cross-functional marketing works if necessary
-Fluent in English and Mandarin. 举报 分享

    福维克不仅向中国家庭提供了品质与功能无与伦比的产品，也为有远见、善于抓住机会的人士搭建了一个职场发展平台。我们深知：优秀的人力资源是企业得以可持续及优化发展的必备资本，我们期待各位有才的“达人”加入福维克中国。
    福维克1994年进入中国市场，感谢2000名中国员工的辛勤和努力，使清洁电器Kobold事业部得以稳健成长，在中国68个城市建立了销售和服务网络，令福维克集团对大中国乃至整个东亚市场充满信心，先后注资一亿人民币在上海建立了二个制造基地和一个研发中心。
    福维克在中国的主要业务内容是生产并销售具世界领先地位的家用电器，包括清洁电器Kobold，食物料理电器Thermomix，家用水处理机Lux Alva等。
    福维克新一代高层管理团队迸发出着眼未来、与时俱进的信心与雄心。凭籍十余年在中国夯实的基础，秉持着以家庭为核心的企业经营理念，福维克在中国成立更多事业部是集团扩张的战略选择。
   
    我们将提供全面的培训、富竞争力的薪酬福利、以及完善的职业生涯规划，诚挚邀请有意人士加入福维克，共同开创福维克中国美好、广阔的未来!