Cryoease Sales Engineer-Account Retention
空气化工产品(中国)投资有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2016-10-29
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:10-15万/年
- 职位类别:销售工程师
职位描述
职位描述:
POSITION SUMMARY
Purpose
The existing customer ship to of CryoEase business is over 8500 right now in Eastern China. We are facing tremendous working load and pressure of customer retention on the contract renew, price management, MTOP, PIP, customer relocation etc. These works are managed by inside sales team and area sales managers. The area sales managers are also accountable to manage the hunters team to take the new signing and growth target in the area. With more and more existing ship to, the attention from area sales managers to both new signing and existing accounts retention is becoming more and more difficult to be balanced. Inside sales team is also accountable for the PIP, MTOP, contract renew work, while their work is almost in the office base and the face to face interface with customer is little. At the same time, the competitors are very eagle to enter into this market space and their target is to take the existing accounts from us and increase their density and reduce the supply chain cost.
Nature and Scope
100% times spent on the visiting existing account and execute all kinds of action as below.
?Contract renew.
?Work with inside sales team to do the margin enhancement such as MTOP, PIP and delivery charge.
?Leading the account defensive action when the competitors are approaching our existing accounts.
?Provide the solution for engineering service to existing accounts such as the pipeline extension, tank removal and relocation, telemetry installation.
?Solve customer dispute face to face.
?Collect feedback from customers and work with internal function such as inside sales, supply chain execution and CSL to improve the service to customers.
?Grasp the new signing from existing accounts.
Key Stakeholders:
?Area Sales Managers and Outside Sales Team.
?Inside sales supervisor and Inside Sales team;
?Operations Team
?Customer Service & Logistics Team
PRINCIPAL ACCOUNTABILITIES
This position is accountable for the following:
?Contract renew. Work with inside sales team to renew the contract according to commercial practice and company requirement.
?Execute the margin enhancement program such as MTOP, PIP and delivery charge etc. by working with inside sales team and other functional support team closely.
?Leading the account defensive action when the competitors are approaching our existing accounts. Conduct effective price negotiation, contract renew when facing competitors.
?Provide the solution for engineering service to existing accounts such as the pipeline extension, tank removal and relocation, telemetry installation. Provide effective support to existing customers.
?Solve customer dispute face to face if needed.
?Collect feedback from customers and work with internal function such as inside sales, supply chain execution and CSL to improve the service to customers.
?Grasp the new signing from existing accounts. When existing accounts has the expansion, new products, relocation etc, it is incumbent’s responsibility to sign the new contract with existing accounts.
?Work with inside sales team to visit no take account and take proper action to handle the no take accounts.
?Work closely with the inside and outside Sales team to create a winning sales team in the territory and achieve the overall sales target in the territory.
?Other works and projects assigned by supervisors or company.
JOB REQUIREMENTS
1.Education: College degree or University education (in business or technical area preferred) an engineering, finance, marketing and/or management discipline.
2.Work Experience: At least 2 years of progressive commercial experience to handle the customer face to face.
3.Skills: Sales, commercial, and negotiation skills. Strong negotiation skill is a plus.
4.Qualities
A.Having influencing skills. Ability to get along well with diverse personalities. Concise, strong, mature, and flexible.
B.Is flexible to handle different scenario and can adapt to change.
C.Integrity – act with integrity and in accordance with company ethics. Ability to confront behavior not consistent with company values. Honors commitments.
D.Problem solving and decision-making skills – decisions that reflect thorough evaluation of needs, goals, facts, etc.,
E.Strong negotiation skill and can handle the pressure and stress when facing tough customers.
F.Result focused – demonstrate ability to reach goals, accountability for results, demonstrated ability to manage through company network, assertive, clear notions of efficiency.
G.Willing to take accountability and desire to work and walk for extra miles.
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POSITION SUMMARY
Purpose
The existing customer ship to of CryoEase business is over 8500 right now in Eastern China. We are facing tremendous working load and pressure of customer retention on the contract renew, price management, MTOP, PIP, customer relocation etc. These works are managed by inside sales team and area sales managers. The area sales managers are also accountable to manage the hunters team to take the new signing and growth target in the area. With more and more existing ship to, the attention from area sales managers to both new signing and existing accounts retention is becoming more and more difficult to be balanced. Inside sales team is also accountable for the PIP, MTOP, contract renew work, while their work is almost in the office base and the face to face interface with customer is little. At the same time, the competitors are very eagle to enter into this market space and their target is to take the existing accounts from us and increase their density and reduce the supply chain cost.
Nature and Scope
100% times spent on the visiting existing account and execute all kinds of action as below.
?Contract renew.
?Work with inside sales team to do the margin enhancement such as MTOP, PIP and delivery charge.
?Leading the account defensive action when the competitors are approaching our existing accounts.
?Provide the solution for engineering service to existing accounts such as the pipeline extension, tank removal and relocation, telemetry installation.
?Solve customer dispute face to face.
?Collect feedback from customers and work with internal function such as inside sales, supply chain execution and CSL to improve the service to customers.
?Grasp the new signing from existing accounts.
Key Stakeholders:
?Area Sales Managers and Outside Sales Team.
?Inside sales supervisor and Inside Sales team;
?Operations Team
?Customer Service & Logistics Team
PRINCIPAL ACCOUNTABILITIES
This position is accountable for the following:
?Contract renew. Work with inside sales team to renew the contract according to commercial practice and company requirement.
?Execute the margin enhancement program such as MTOP, PIP and delivery charge etc. by working with inside sales team and other functional support team closely.
?Leading the account defensive action when the competitors are approaching our existing accounts. Conduct effective price negotiation, contract renew when facing competitors.
?Provide the solution for engineering service to existing accounts such as the pipeline extension, tank removal and relocation, telemetry installation. Provide effective support to existing customers.
?Solve customer dispute face to face if needed.
?Collect feedback from customers and work with internal function such as inside sales, supply chain execution and CSL to improve the service to customers.
?Grasp the new signing from existing accounts. When existing accounts has the expansion, new products, relocation etc, it is incumbent’s responsibility to sign the new contract with existing accounts.
?Work with inside sales team to visit no take account and take proper action to handle the no take accounts.
?Work closely with the inside and outside Sales team to create a winning sales team in the territory and achieve the overall sales target in the territory.
?Other works and projects assigned by supervisors or company.
JOB REQUIREMENTS
1.Education: College degree or University education (in business or technical area preferred) an engineering, finance, marketing and/or management discipline.
2.Work Experience: At least 2 years of progressive commercial experience to handle the customer face to face.
3.Skills: Sales, commercial, and negotiation skills. Strong negotiation skill is a plus.
4.Qualities
A.Having influencing skills. Ability to get along well with diverse personalities. Concise, strong, mature, and flexible.
B.Is flexible to handle different scenario and can adapt to change.
C.Integrity – act with integrity and in accordance with company ethics. Ability to confront behavior not consistent with company values. Honors commitments.
D.Problem solving and decision-making skills – decisions that reflect thorough evaluation of needs, goals, facts, etc.,
E.Strong negotiation skill and can handle the pressure and stress when facing tough customers.
F.Result focused – demonstrate ability to reach goals, accountability for results, demonstrated ability to manage through company network, assertive, clear notions of efficiency.
G.Willing to take accountability and desire to work and walk for extra miles.
职能类别: 销售工程师
公司介绍
空气产品公司(Air Products, 纽约证券交易所代码:APD)是一家世界领先的工业气体公司,拥有近80年的历史。公司专注于服务能源、环境和新兴市场,为包括炼油、化工、金属、电子、加工制造和食品饮料等众多产业的客户提供生产所必需的工业气体、相关设备和应用专业技术。空气产品公司也是一家全球领先的液化天然气工艺技术和设备供应商。公司同时还开发、设计、建造、拥有并运营着一些全球***型的工业气体项目,包括气化项目。这些气化项目以可持续的方式将丰富的自然资源转换成合成气,用于生产高附加值电力、燃料和化工品。
2019财年,公司在50个国家和地区的运营销售额达89亿美元,当前市值超过650亿美元,使其成为美国市值***的化工企业。其全球来自不同背景的1万7千多名充满热情、富有才华和忠诚敬业的员工在空气产品公司更高使命的引领下,致力于创造创新的解决方案,助力环境改善,增强可持续发展,并解决客户、社区及全球所面临的挑战。欲获得更多信息,请登陆公司中文网站:****************** 或扫描关注“空气产品公司”中国区官方微信。
Air Products (NYSE:APD) is a world-leading industrial gases company in operation for 80 years. Focused on serving energy, environment and emerging markets, the Company provides essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemical, metals, electronics, manufacturing, and food and beverage. Air Products is also the global leader in the supply of liquefied natural gas process technology and equipment. The Company develops, engineers, builds, owns and operates some of the world's largest industrial gas projects, including gasification projects that sustainably convert abundant natural resources into syngas for the production of high-value power, fuels and chemicals.
The Company had fiscal 2019 sales of $8.9 billion from operations in 50 countries and has a current market capitalization of about $65 billion, making it the largest American chemical company by market capitalization. More than 17,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability and address the challenges facing customers, communities, and the world. For more information, visit ***************.
2019财年,公司在50个国家和地区的运营销售额达89亿美元,当前市值超过650亿美元,使其成为美国市值***的化工企业。其全球来自不同背景的1万7千多名充满热情、富有才华和忠诚敬业的员工在空气产品公司更高使命的引领下,致力于创造创新的解决方案,助力环境改善,增强可持续发展,并解决客户、社区及全球所面临的挑战。欲获得更多信息,请登陆公司中文网站:****************** 或扫描关注“空气产品公司”中国区官方微信。
Air Products (NYSE:APD) is a world-leading industrial gases company in operation for 80 years. Focused on serving energy, environment and emerging markets, the Company provides essential industrial gases, related equipment and applications expertise to customers in dozens of industries, including refining, chemical, metals, electronics, manufacturing, and food and beverage. Air Products is also the global leader in the supply of liquefied natural gas process technology and equipment. The Company develops, engineers, builds, owns and operates some of the world's largest industrial gas projects, including gasification projects that sustainably convert abundant natural resources into syngas for the production of high-value power, fuels and chemicals.
The Company had fiscal 2019 sales of $8.9 billion from operations in 50 countries and has a current market capitalization of about $65 billion, making it the largest American chemical company by market capitalization. More than 17,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products’ higher purpose to create innovative solutions that benefit the environment, enhance sustainability and address the challenges facing customers, communities, and the world. For more information, visit ***************.
联系方式
- 公司地址:天津市西青经济开发区民和道15号