长沙招聘

职位描述：
职位名称：Customer Service Administrator
岗位职责：
? Customer Order Processing in Siebel/ePSF
? Opportunity booking in Siebel
? Administer all aspects of Contract management in Siebel/ePSF including
？ Contract setup
？ Contract amendments
？ Parts management
？ SESP renewals
？ Contract invoicing
？ Contract renewal
？ Generation of contract renewal package for Sales/Operations
？ Generation of booking of contract renewal opportunities
? Ensure good document control
? Service Request generation, management and closure in Siebel
? Requisitioning parts, materials, services etc (Siebel, Oracle & ePSF)
? Validation of PO & obtain supplier acknowledgement
? Customer order acknowledgement
? Spot work tracking maintenance for Operations forecasting
? Expedite orders via supply chain
? Goods receipt of orders on delivery
? Invoice generation
? Follow credit approval process (including dispute resolution)
? Customer master data set up & management
? Standard project reporting
? Monthly system updates including budget adjustments, entering/approving time, update wrongly booked time
? Change order management
? Validate new starts set up correctly in ePSF
? Clear concise communications to Regional Admin, Project Organization at local level, supply chain & Project Execution Centres (PEC's)
? Provide support for other areas for holiday and sickness cover
任职要求：

Skills
? Eager to learn and work in a changing and fast growing environment
? Customer and action oriented
? Self motivated with good communication skills
? Strong team player with positive outlook
? Proven organisational and self-motivation abilities
? Ability to interact with a wide variety of customers in various countries
? Has a hands on approach
? Interpersonal skills
? Oral & written communication at all levels
? English Fluent
? Other Asia languages a plus
Knowledge
? Understands how different functions within his/her own organisation interrelate to each other
? Understands and is familiar with the Honeywell values
? Understands the importance of health and safety in the workplace
? Knowledge of Siebel/SAP/Epsf/Oracle
? Good standard of ability with Microsoft Office applications
Experience
? Minimum of 3 years experience in a Customer Services environment, preferably with order management expertise
? Must have completed Post Secondary education
? Experience working in a multi discipline team
工作地点：
天津市东丽区华明工业园区华丰路6号A座2号楼3楼 举报 分享

北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。

成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。

FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。