Key Account Support (Great China)
CEVA Logistics
- 公司规模:10000人以上
- 公司性质:外企代表处
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2016-09-19
- 工作地点:上海-黄浦区
- 招聘人数:1人
- 语言要求:英语
- 职位月薪:4500-5999/月
- 职位类别:货运代理 客服专员/助理
职位描述
Job Purpose:
Responsible to provide visibility of issues and success in assigned accounts through daily operations performance management.
Responsible to report and manage operations performance for agreed Customer accounts. Responsible for follow up on SOP execution with operations. Key contact point of customer and will manage tactical and day to day operations and customer communication. Responsible for performance reporting (KPI management), supporting ad hoc quotations and projects. Some time spent supporting KAM on account development.
Key Working Relationships:
Regular/ Daily meetings with Account managers and operations teams on performance management
Weekly meetings with the GM Operations Excellence
Monthly meetings with country management or Sector leader on account performance
Monthly meetings with Customer
Prepare and organize meetings and trainings as required
Knowledge, Experience & Skills:
Education & Qualifications:
· Graduate in logistics or qualification in an appropriate discipline
Knowledge & Skills
· Strong in operations process understanding.
· Strong analytical skills.
· Understanding of our logistics industry.
· Excellent communication and organizational skills.
· Fluent in speaking and writing in English and local language.
· Competent with tools including Warehouse Management Systems, Freight Management Systems, MS PowerPoint and MS Excel.
· ZDS / Implementation understanding preferred.
职能类别: 货运代理 客服专员/助理
公司介绍
CEVA Logistics, a global asset-light third-party logistics company, designs and operates industry leading supply-chain solutions for large and medium-size national and multinational companies. Its integrated network in Freight Management and Contract Logistics spans more than 160 countries. Approximately 78,000 employees are dedicated to delivering effective solutions across a variety of industry sectors where CEVA applies its operational expertise to provide best-in-class services. CEVA generated revenue of US$ 7.4 billion and Adjusted EBITDA of US$ 260 million in 2018.
CEVA Logistics North Asia operates in Greater China, Japan and S. Korea in a multicultural, global environment and is a richly diverse organization. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
For more information, please visit *********************
联系方式
- Email:shiela.yao@cevalogistics.com
- 公司地址:上海市蒙自路763号丰盛创建大厦1座23楼 (邮编:200023)