500强美资-高级客服助理（供应链）
北京外企德科人力资源服务上海有限公司
- 公司规模：10000人以上
- 公司性质：合资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2016-12-22
- 工作地点：天津
- 招聘人数：1人
- 学历要求：本科
- 职位月薪：4000-6000/月
- 职位类别：订单处理员 采购助理
职位描述
职位描述：
工作内容：
1. Customer Order Processing in Siebel/ePSF
2. Opportunity booking in Siebel
3. Administer all aspects of Contract management in Siebel/ePSF including
4. Ensure good document control
5. Service Request generation, management and closure in Siebel
6. Requisitioning parts, materials, services etc (Siebel, Oracle & ePSF)
7. Validation of PO & obtain supplier acknowledgement
8. Customer order acknowledgement
9. Spot work tracking maintenance for Operations forecasting
10. Expedite orders via supply chain
11. Goods receipt of orders on delivery
12. Invoice generation
13. Follow credit approval process (including dispute resolution)
14. Customer master data set up & management
15. Standard project reporting
16. Monthly system updates including budget adjustments, entering/approving time, update wrongly booked time
17. Change order management
18. Validate new starts set up correctly in ePSF
19. Clear concise communications to Regional Admin, Project Organization at local level, supply chain & Project Execution Centres (PEC's)
岗位要求：
? Minimum of 3 years experience in a Customer Services environment, preferably with order management expertise
? Must have completed Post Secondary education
? Experience working in a multi discipline team
? Eager to learn and work in a changing and fast growing environment
? Customer and action oriented
? Self motivated with good communication skills
? Strong team player with positive outlook
? Proven organisational and self-motivation abilities
? Ability to interact with a wide variety of customers in various countries
? Has a hands on approach
? Interpersonal skills
? Oral & written communication at all levels
? English Fluent
? Other Asia languages a plus
举报
分享
工作内容：
1. Customer Order Processing in Siebel/ePSF
2. Opportunity booking in Siebel
3. Administer all aspects of Contract management in Siebel/ePSF including
4. Ensure good document control
5. Service Request generation, management and closure in Siebel
6. Requisitioning parts, materials, services etc (Siebel, Oracle & ePSF)
7. Validation of PO & obtain supplier acknowledgement
8. Customer order acknowledgement
9. Spot work tracking maintenance for Operations forecasting
10. Expedite orders via supply chain
11. Goods receipt of orders on delivery
12. Invoice generation
13. Follow credit approval process (including dispute resolution)
14. Customer master data set up & management
15. Standard project reporting
16. Monthly system updates including budget adjustments, entering/approving time, update wrongly booked time
17. Change order management
18. Validate new starts set up correctly in ePSF
19. Clear concise communications to Regional Admin, Project Organization at local level, supply chain & Project Execution Centres (PEC's)
岗位要求：
? Minimum of 3 years experience in a Customer Services environment, preferably with order management expertise
? Must have completed Post Secondary education
? Experience working in a multi discipline team
? Eager to learn and work in a changing and fast growing environment
? Customer and action oriented
? Self motivated with good communication skills
? Strong team player with positive outlook
? Proven organisational and self-motivation abilities
? Ability to interact with a wide variety of customers in various countries
? Has a hands on approach
? Interpersonal skills
? Oral & written communication at all levels
? English Fluent
? Other Asia languages a plus
职能类别： 订单处理员 采购助理
公司介绍
北京外企德科人力资源服务上海有限公司（简称 FESCO Adecco 外企德科）是中国人力资源服务行业具竞争力和品牌价值的FESCO与全球人力资源服务行业领航者Adecco成立的一家中外合资人力资源服务企业，为企业及个人提供业务外包、人事服务、招聘猎头和员工福利等相关人力资源解决方案。
成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。
FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。
成立于1979年，FESCO拥有悠久的人力资源专业化服务历史、丰富的市场经验以及完备的服务资质，是中国人力资源服务行业的领跑者，Adecco则是全球人力资源行业的巨头，服务网络遍布全球60多个国家和地区。FESCO Adecco成立后，双方通过优势互补，整合了客户资源，依托全球化的资源和服务平台，融合本土网络优势，扩大了业务范围，为客户提供全方位的业务流程外包（BPO）、财务外包与薪酬管理、人事委托/人事派遣、全球化派遣、人才招聘/RPO相关服务、健康福利与弹性福利等人力资源解决方案。合资后的FESCO Adecco飞速发展，并且在浙江、重庆、深圳、苏州设立了分支机构。目前，FESCO Adecco在中国每天服务达100万名员工，服务客户近12,000家。
FESCO Adecco致力于成为***的人力资源全面解决方案提供商，成为客户最值得信赖的人力资源合作伙伴。为客户打开通向国际市场及创新型人力资源服务模式的大门，推动中国乃至全球的人力资源外包产业的健康发展。
联系方式
- Email：recruitment@circassia.com
- 公司地址：天目西路128号嘉里不夜城企业中心***座19楼