长沙招聘

职位描述：
Key Responsibilities

Negotiate with customers to design solutions to address complex cross functional needs. Identifies BKM's for integrated solution design and standards; Keeps abreast of technologies in the market and preform technology evaluations, as required. Works with multiple vendors for high quality resources and competitiveness
Manage personnel performing and documenting software application configuration and/or coding, preparing and executing testing (unit, integration, performance, acceptance) and data conversions using standard tools and following established processes and guidelines. Manage work of contract developers. Perform Quality assurance
manages specific IT systems or set of systems for availability and performance and reports anomalies through predefined process. Participate in evaluation/recommendation of patches, point releases, major upgrades, and new systems purchases.
Manages execution of support services to GIS customers for specific IT service or set of services. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Completes root cause analysis of outages or incident trends (often working with managed services partner). Recommends preventative actions
Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality
Defines and implements departmental goals and objectives in line with strategic organizational goals and objectives. Attract, develop and retain personnel and continuously improve workgroup capabilities.
Work with business leaders to develop IT enablement strategy, plan the BU portfolio and establish appropriate metrics to measure portfolio value. Actively manage BU portfolio

Functional Knowledge

Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

Identifies and resolves technical, operational and organizational problems

Impact

Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
Guided by policies and resource requirements within business unit, department or sub-function


Interpersonal Skills

Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values. 举报 分享

应用材料公司是材料工程解决方案的领导者，全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术，我们助力客户实现可能。应用材料公司坚信，我们的创新必能驱动先进科技成就未来。

应用材料公司在中国有着30多年坚实的发展历史，业务遍及全国。1984年，应用材料公司在北京设立了中国客户服务支持中心，成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持，应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外，应用材料公司还建立了一支经过良好培训、经验丰富的服务团队，为亚太地区不断增长的客户提供大力支持。