IT Engineer 信息技术工程师
斯堪尼亚销售（中国）有限公司 Scania
- 公司规模：150-500人
- 公司性质：外资(欧美)
- 公司行业：汽车
职位信息
- 发布日期：2016-11-29
- 工作地点：上海-长宁区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 职位月薪：8000-9999/月
- 职位类别：技术支持/维护工程师
职位描述
职位描述：
Personal Requirements:
Education and/or Experience
? College/University education, graduated in computer science or EDP related majors.
? Three years of sound experience on end user support, computer networking.
? MCSE, CNP, equivalent certificates or proven technical qualification.
? Multinational company working background preferred.
? Previous supervisory experience preferred.
Knowledge, Skills and Abilities
? General computer skills, MS Windows and MS Office skills are must.
? WAN, LAN, TCP/IP and other surrounding network knowledge with related experience.
? Good at reading/writing in English, be able to communicate via spoken English.
? With clear mind on customer service orientation and excellent customer support skills.
? Be outstanding to comprehend user needs and capable to explain or educate the IT knowhow.
? Ability to work on own initiative and under pressure, will actively seek solutions to problems.
? Ability to organise own workload, comfort with multi-tasking.
The Main Responsibilities:
? Supervise and assist on end user support, coordinate with helpdesk to ensure the user reported cases are handled in proper procedures and to be within predefined time frames.
? Assist and support helpdesk at all Scania offices on special cases that may need more local attention or better understanding at Scania systems to resolve.
? Manage the activities of bi-directional tech-support information updating, as well training and lifting the competence of outsourced Local Support Personal on all sites from external vendor.
? Monitoring and manage the WAN connections at each site, coordinate with Scania IT for incident handling and trouble shooting. Implement ordered changes or carry out new site setup projects.
? Manage and handle all hardware on IT premises, including client computers, peripherals, network equipment, etc., track the changes of users at all sites,
? To track and routine update local IT maintained information including checklists, user registration, summarization sheet for different systems, etc.
? Continues learning and exploring new technology to keep personal IT knowledge up to date.
? Mind newest security threats in Chinese domestic environment to trigger alert for planning necessary activities to keep our users from troubles of attack.
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Personal Requirements:
Education and/or Experience
? College/University education, graduated in computer science or EDP related majors.
? Three years of sound experience on end user support, computer networking.
? MCSE, CNP, equivalent certificates or proven technical qualification.
? Multinational company working background preferred.
? Previous supervisory experience preferred.
Knowledge, Skills and Abilities
? General computer skills, MS Windows and MS Office skills are must.
? WAN, LAN, TCP/IP and other surrounding network knowledge with related experience.
? Good at reading/writing in English, be able to communicate via spoken English.
? With clear mind on customer service orientation and excellent customer support skills.
? Be outstanding to comprehend user needs and capable to explain or educate the IT knowhow.
? Ability to work on own initiative and under pressure, will actively seek solutions to problems.
? Ability to organise own workload, comfort with multi-tasking.
The Main Responsibilities:
? Supervise and assist on end user support, coordinate with helpdesk to ensure the user reported cases are handled in proper procedures and to be within predefined time frames.
? Assist and support helpdesk at all Scania offices on special cases that may need more local attention or better understanding at Scania systems to resolve.
? Manage the activities of bi-directional tech-support information updating, as well training and lifting the competence of outsourced Local Support Personal on all sites from external vendor.
? Monitoring and manage the WAN connections at each site, coordinate with Scania IT for incident handling and trouble shooting. Implement ordered changes or carry out new site setup projects.
? Manage and handle all hardware on IT premises, including client computers, peripherals, network equipment, etc., track the changes of users at all sites,
? To track and routine update local IT maintained information including checklists, user registration, summarization sheet for different systems, etc.
? Continues learning and exploring new technology to keep personal IT knowledge up to date.
? Mind newest security threats in Chinese domestic environment to trigger alert for planning necessary activities to keep our users from troubles of attack.
职能类别： 技术支持/维护工程师
关键字： IT 工程师 信息 技术
公司介绍
斯堪尼亚是世界领先的交通运输解决方案提供商，我们致力于与我们的客户和合作伙伴一起携手，引领向可持续交通系统的转变。2018年，我们向客户交付了88,000台卡车、8,500辆巴士以及12,800台工业和船用发动机；净销售额达到1,371.26亿瑞典克朗，与上一年度相比增长11%。盈收达到138.32亿瑞典克朗。斯堪尼亚成立于1891年，业务遍及100 多个国家和地区，全球员工约52,000名。
研发中心位于瑞典，并在巴西和印度设立分支机构。生产部门集中在欧洲、拉美和亚洲，同时在非洲、亚洲和欧亚大陆也有区域生产中心。斯堪尼亚为TRATON SE的成员企业之一。
从1891年成立之初的一家私营火车车厢制造厂，到如今的引领行业前行的可持续交通解决方案提供者，斯堪尼亚经历百年风雨洗礼，始终屹立于全球商用车市场之巅，继续书写着成功篇章。
2004年，斯堪尼亚在中国设立代表处，2007年斯堪尼亚销售（中国）有限公司成立。2010年，基于对中国市场的信心和植根中国长期发展的策略，斯堪尼亚集团在中国成立了中国战略中心。2016年，斯堪尼亚中国将总部职能转移至上海。2018年，凝结十年研发心血、200亿瑞典克朗投资的全新一代斯堪尼亚在中国上市。
研发中心位于瑞典，并在巴西和印度设立分支机构。生产部门集中在欧洲、拉美和亚洲，同时在非洲、亚洲和欧亚大陆也有区域生产中心。斯堪尼亚为TRATON SE的成员企业之一。
从1891年成立之初的一家私营火车车厢制造厂，到如今的引领行业前行的可持续交通解决方案提供者，斯堪尼亚经历百年风雨洗礼，始终屹立于全球商用车市场之巅，继续书写着成功篇章。
2004年，斯堪尼亚在中国设立代表处，2007年斯堪尼亚销售（中国）有限公司成立。2010年，基于对中国市场的信心和植根中国长期发展的策略，斯堪尼亚集团在中国成立了中国战略中心。2016年，斯堪尼亚中国将总部职能转移至上海。2018年，凝结十年研发心血、200亿瑞典克朗投资的全新一代斯堪尼亚在中国上市。
联系方式
- 公司地址：北京朝阳区霄云路国航大厦