Key Account manager
DHL Global Forwarding - DGF
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2016-10-23
- 工作地点:青岛-市南区
- 招聘人数:1人
- 学历要求:本科
- 职位月薪:6000-7999/月
- 职位类别:货运代理
职位描述
职位描述:
工作职责:
??Manages relationship of a defined number of (CSI)MNC and SC customers and prospects in a particular sector (serves as primary contact for the customer; coordinates the account e.g. with regards to Trade Lane involvement)
??Seeks and prospects for Strategic Customer targets to win new customers
??Ensures that Key Account activities are aligned with globalregional sector strategy
??Delivers the regional andor country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
??Works on regional customer initiatives and for implementing global business plan contents
??Plans and manages accounts
??Collects relevant customer information for the RFIRFPRFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
??Coordinates with CRM’s on account planning, customer enquiries, business reviews etc.
??Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
??Consults CRMs and Sector Heads on potential solutions and best practice
任职资格:
??Good understanding of sector issues in the global forwarding industry and knowledge on DGF products (AFROFR) and business models; experience with customers
??Customer management experience
??Ability to identify customer needs by gathering information and building long-term relationships
??Well-developed communication and presentation skills
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工作职责:
??Manages relationship of a defined number of (CSI)MNC and SC customers and prospects in a particular sector (serves as primary contact for the customer; coordinates the account e.g. with regards to Trade Lane involvement)
??Seeks and prospects for Strategic Customer targets to win new customers
??Ensures that Key Account activities are aligned with globalregional sector strategy
??Delivers the regional andor country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking
??Works on regional customer initiatives and for implementing global business plan contents
??Plans and manages accounts
??Collects relevant customer information for the RFIRFPRFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
??Coordinates with CRM’s on account planning, customer enquiries, business reviews etc.
??Updates CRMs and executive sponsors at regular intervals, ensuring they have an awareness of business critical issues
??Consults CRMs and Sector Heads on potential solutions and best practice
任职资格:
??Good understanding of sector issues in the global forwarding industry and knowledge on DGF products (AFROFR) and business models; experience with customers
??Customer management experience
??Ability to identify customer needs by gathering information and building long-term relationships
??Well-developed communication and presentation skills
职能类别: 货运代理
公司介绍
敦豪全球货运(中国)有限公司简介
敦豪全球货运(中国)有限公司是敦豪全球货运物流在中国的旗下公司之一。敦豪全球货运物流( DHL Global Forwarding) 即全球500强企业德国邮政集团敦豪集团(DPDHL)旗下致力于物流货运的业务板块,在国内主要从事国际及国内空运、海运、行业项目/包机,客户项目管理以及国际供应链管理等业务。现有员工约2400人,在全国32个城市设有分支机构, 是国内空海运行业的翘楚.公司目前正在实施“首选战略”,拟通过提高服务质量和创造令人愉悦的工作氛围成为客户及员工首选,使其不仅是行业最大,而且是最优秀的公司。
Global Service Center
为提高服务质量,力求实现物流与信息流的的高效集成,DHL全球货运服务共享中心成都中心于2009年10月成立。将中国大陆,中国香港,中国台湾,日本,韩国及公司其他亚洲地区的海运及空运进出口物流信息处理维护集中于成都中心管理。即运用现代信息处理技术进行统一化的物流信息的收集、存储、传输、加工整理、维护,输出和分析。现成都中心拥有员工450人,另外位于印度孟买和菲律宾马尼拉的中心员工规模达1500人。
敦豪全球货运(中国)有限公司是敦豪全球货运物流在中国的旗下公司之一。敦豪全球货运物流( DHL Global Forwarding) 即全球500强企业德国邮政集团敦豪集团(DPDHL)旗下致力于物流货运的业务板块,在国内主要从事国际及国内空运、海运、行业项目/包机,客户项目管理以及国际供应链管理等业务。现有员工约2400人,在全国32个城市设有分支机构, 是国内空海运行业的翘楚.公司目前正在实施“首选战略”,拟通过提高服务质量和创造令人愉悦的工作氛围成为客户及员工首选,使其不仅是行业最大,而且是最优秀的公司。
Global Service Center
为提高服务质量,力求实现物流与信息流的的高效集成,DHL全球货运服务共享中心成都中心于2009年10月成立。将中国大陆,中国香港,中国台湾,日本,韩国及公司其他亚洲地区的海运及空运进出口物流信息处理维护集中于成都中心管理。即运用现代信息处理技术进行统一化的物流信息的收集、存储、传输、加工整理、维护,输出和分析。现成都中心拥有员工450人,另外位于印度孟买和菲律宾马尼拉的中心员工规模达1500人。
联系方式
- Email:CheYee.Wong@dhl.com
- 公司地址:上班地址:重庆