长沙招聘

岗位职责Responsibilities
1. Retain Microsoft SharePoint technologies and solve related customer incidents confidently.
2. Provide timely technical support on the problems for Enterprise customers according to customer’s working time.
3. Collaborate with Microsoft Full Time Employee team to create quicker issue resolution to achieve high customer satisfaction.
　
岗位要求Requirements
1. Provide direct contact from Microsoft to the customers via phone and Email
2. Be extremely accurate in the information and solutions provided to the customer.
3.Decide among other things how best to satisfy each customer's needs in varying critical and non-critical situations.
4.Maintain a high level of professionalism and quality when interacting with Microsoft customers

上海微创软件股份有限公司2002年由微软与上海市政府共同创办，是微软在华投资的***家合资公司。微创始终秉承高标准的服务品质与“成就客户”的服务理念，在全球设有20余处交付中心，分布在中国、美国、日本、澳大利亚，凭借在汽车、保险、高科技、金融、互联网等行业的深厚积累和丰富经验，与2500余家企业与政府客户达成了长期、稳定、友好的合作。