长沙招聘

PURPOSE
Lead operational excellence within the store, ensuring all operational procedures are commercially managed to ensure the highest standard and most efficient delivery of the customer experience


RESPONSIBILITIES
Leadership
Support the General Manager with all policies and procedures to streamline and safeguard the store
Act as the General Manager or Assistant General Manager when appropriate to ensure the efficient running of the store, both front and back of house
Manage the sales floor efficiency through operational support roles i.e. Cashiers, Wrappers and Runners to ensure they are effectively supporting the sales floor and enhancing customer experience and sales
Ensure the store has substantial operational support and staff schedules are optimised to match customer traffic flows and operational demands
Manage the Stockroom and all related policies and processes i.e. deliveries (potentially overnight), dispatches, inventory etc

Drive for Results
Assist the General Manager in overseeing the Asset and Profit Protection function influencing service delivery and minimising loss
Ensure all Health and Safety legislation and processes are adhered to
Ensure the store building and all internal areas are maintained to the highest standard both front and back of house, including responsibility for store Housekeeping
Drive the digital strategy and ensure employees are engaged with new digital initiatives. Embrace new technology and be flexible and reactive to leverage technology initiatives in all areas of the store
Recruit, on-board and develop all store operational support. Lead the store Operations team, fostering a coaching environment

Brand Protection
Cascade company communications to all members of the store team and lead by example when embracing brand messages
Be the ultimate Brand Ambassador, seen by others as a beacon of the brand and bring to life Burberry's core values - Protect, Explore, Inspire
Ensure you emanate the Burberry Leadership behaviours when dealing with all areas of the store and business


QUALIFICATION AND SKILLS
Ability to demonstrate excellent leadership and people management skills
Proven ability to network, recruit, train, develop and assess
Proven commercial awareness and ability to problem solve in minimising risks and overcoming obstacles
Proven ability to work in highly pressured roles
Ability to be flexible and agile to meet business needs
Demonstrate sound commercial and brand awareness


EXPERIENCE
Proven strong operational performance within a high volume and high turnover retail environment. Other relevant service sector experience will be considered
Technical proficiency with SAP and MS applications

Please do register at our website and apply this position online through below link:
http://www22.i-grasp.com/fe/tpl_burberry03.asp?newms=jj&id=54550&aid=16912

Burberry is a luxury brand with a distinctive British sensibility, strong international recognition and differentiating brand values that resonate across a multi-generational and dual-gender audience. The Company designs and sources apparel and accessories distributing through a diversified network of retail, wholesale and licensing channels worldwide. Since its founding in England in 1856, Burberry has been synonymous with quality, innovation and style. Now 150 years later, Burberry is writing another exciting chapter in its history. A dynamic, fast-pace, changing and evolving work environment are part of the Company as it continues to define new opportunities for growth and development in a demanding luxury arena.

Burberry是一个在多年龄层次和不同性别的受众中，具有显著英伦特色，全球享誉和独特品牌价值的国际化奢侈品牌。公司成立于1856年，总部设在伦敦，并在伦敦证券交易所上市。